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Eric Gilkey
Breaking habits and patterns of thinking, fully embracing change in any aspect of life is more difficult than it sounds.
Tony Agresta, Jaffrey Ali
A lot has been written about criminal activity resulting in losses due to P&C fraud. While coverage is pervasive in the media, not enough has been written about strategies to prevent these losses.
Staff Writer
Brace yourself for a big "gulp" moment. Today's mail -- or perhaps the sheriff -- has delivered a subpoena for you to appear for a deposition in five weeks. You'll be grilled about a claim you handled four years ago.
Susan Massmann
Even when the term is defined in policies, sometimes the difference between being covered or not comes down to, "It depends on what the meaning of the word 'occurrence' is."
Eric Gilkey
To find out more about the surge in recent pirate attacks and related insurance implications, Claims spoke with Howard Mills, Deloitte's chief insurance advisor and former New York State insurance superintendent.
Aaron Wilson
The housing and mortgage crisis has reached such epic proportions that its impact can even be felt in the temporary housing business.
Ken Brownlee
Too much latitude is not always a good thing. We need to beware of the line of malarkey our bosses might sell us. If we are cautious, then there may be a bright future in being a high-value claim adjuster.
James D. Klauke
Why is the CPCU designation important to claim professionals? This question is best answered by the claim professionals who have achieved the CPCU designation and are active members in the CPCU Society.
C.j. Haddick
Is there a way for an insurer that is facing punitive damages in a bad-faith suit to invoke due process protections? Are those rights raised and enforced enough?
Christina Bramlet
Each year, Claims Magazine awards an academic scholarship to a student at the Katie School of Insurance and Financial Services at Illinois State University.
Kathy Donovan
As more states join the Child Support Lien Network (CSLN), insurers must be aware of specific insurance claim intercept laws and their impact on claim processes.
Christina Bramlet
Recent remarks about the creation of an optional federal charter regulatory system have educed a fractured response from leading insurance associations.
Eric Gilkey
Advisory firm Celent recently published a report on insurance business process outsourcing trends.
Philip Porter
Conditions have never been better for insurers to consider increasing the amount of claim administration they outsource.
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