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Lisa Ferrier
The Claims Education Conference, organized by the American Educational Institute, the International Insurance Institute, Inc. and the Society of Claim Law Associates and sponsored by Latitude Subrogation Services, will be held May 16-19, 2017 at the Hilton New Orleans Riverside.
Kelly Ingersoll
Catastrophic weather events are an unfortunate and persistent part of life. In fact, if it feels like these catastrophic events are happening more frequently than ever before, the data confirms that to be the case. Findings from a new study in the journal Nature demonstrate that more extreme rain events...
Mitch Byrom
DryTrack is more than a simple water damage software. It is a mobile mitigation management tool that helps thousands of restoration professionals rationalize the drying process with pre-programmed IICRC S500 recommendations built within the application. Its objective approach has an intuitive suggested air and moisture reading entry system, intelligent moisture...
In-vehicle infotaintment systems allow vehicle users to perform a number of tasks including making/receiving phone calls, send/receive text messages, utilizing navigation, access social media and internet services while driving. Bluetooth technology and/or smartphones can assist drivers to use the capabilities of infotainment systems while driving. Infotaintment system Electronic Control Modules...
Ernie Bray
For over two decades Ive witnessed claims leaders manage the material damage process in predictable cycles that ebb and flow like the tides of the ocean. They would often switch their focus from DRP to staff, then to IAs and recently photo estimating and start it all over again. This...
Christie Claud
A major catastrophic event can occur at any given momentare you prepared? A key factor in preparation is identifying the catastrophe management team, including internal members as well as important external service partners. Collaborating with the right independent adjusting firm is an important piece of a carrier or policyholder's catastrophe...
Have you ever thought about taking your industry knowledge, expertise in disasters and passion for helping others and starting your own disaster restoration business? Owning your own disaster restoration franchise allows you to move from the adjuster role to the solution role.
Deborah Klouser
The Certified Automotive Parts Association (CAPA) was established in the public interest in 1987, 30 years ago, to set up and oversee a testing program to assure the suitability and quality of automotive replacement parts. Independent, unbiased, non-profit, fully transparent and with no vested interest in the outcome, CAPA has...
John Harley
The world of insurance claim management is as large as the world itself. When a service is required, it can be for nearly anything, anytime, anywhere on the planet. Program requests can range from large, complex losses, to lower severity, less complex claims, to catastrophe services, managed and direct repair...
Patricia L. Harman
As the threat grows, how can insurers manage the risks?
Martin J. Frappolli, CPCU
Bill Gates reads a book a week. Elon Musk has developed his own system for learning about new topics. Warren Buffet has them both beat he reads 500 pages of reports, newspapers and books each day. These innovators are at the top of their fields, with decades of experience...
Jason Baker
One rarely hears inspiring stories of objectivity during a crisis. Frankly, that's not the general temperament of human nature. We are not wired for calm, objective reaction to unexpected stress. Danger and disaster pump humans full of adrenalin and set off the fight or flight response. These survival instincts are...
David S. Coats
Note: This focuses on North Carolina law but the general principles should be of universal application.
The insurance industry is at an inflection point. It must lead the digital transformation in delivery of services and new customer value or it risks leaving the door open to disruption by more digitally native companies.
Jewelry claims are complex and need special attention by jewelry and diamond experts. Insureds are faced with a jewelry and diamond pricing system that changes daily. The terminology used to define quality of gems and diamonds can be confusing for both insurers and the policyholder.
Howard Altschule
Billions of dollars of damage occurs each year as a result of weather events and catastrophes that strike the U.S. Among the biggest damage producers are large hail-producing thunderstorms that pass over populated areas. Following these CAT hailstorms, thousands of new hail claims come pouring in some are legitimate...
Will Carpenter
Contractor program utilization has increased significantly across the U.S. and is starting to expand to other parts of the world as insurance carriers look to raise the bar on customer satisfaction, which subsequently leads to increased policyholder retention. As more and more insurance carriers expand their offering, it's important to...
Patricia L. Harman
From floods, hurricanes and wind events to tornadoes, earthquakes and winter storms, there was no shortage of damage-causing weather events in 2016. While some categories saw less damage, others saw significant increases or even record-setting events.
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Copyright © 2023 ALM Global, LLC. All Rights Reserved.
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