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Christina Bramlet
The mile-wide tornado that struck Joplin in 2011 generated $2.8 billion in claims. With the devastation, came lessons in resilience and kindness. What can we learn from the EF5 that struck Moore, Oklahoma last month?
Ken Brownlee, CPCU
Each of the five STEMS factors have a significant role in insurance, claims adjustment, and risk management. For example, without engineering loss control would be useless.
Christina Bramlet
On the cusp of the 17th annual ACE Americas Claims Event, we caught up with the speakers of two highly anticipated presentations for a sneak peek.
Neal Lowell
The concept of self-service is evolving as auto consumers, particularly those of the Gen Y era, desire more control and better access to the claims process, from FNOL to resolution.
Chad Hemenway
The explosion has revealed holes in insurance requirements, workplace safety, risk management, and land-use planning, but will poor oversight constitute a criminal act?
Melissa Anne Wuske, Christina Bramlet
In catastrophe claims handling, certain touchpoints can breed bad faith allegations, not to mention plenty of bad press for insurers. Cultivating best practices will mitigate needless litigation.
Michael Chochrek
By optimizing claims management systems, insurers can enhance data collection and analysis to speed settlements and improve interactions with customers.
Christina Bramlet
Insurers who invest wisely in IT infrastructure can streamline claims operations while propeling customer satisfaction. One AMIG VP elaborates on tech tools and strategies for success.
Ken Brownlee, CPCU
Some may view claims adjusting as a dead end, but history has proven its worth and necessity time and again. For the last 60 years, Claims Magazine has covered this fascinating, evolving industry.
Christina Bramlet
Effectively putting an end to 6 consecutive years of declines, auto crash fatalities increased 5.3 percent in 2012.
Chad Hemenway
Authorities nabbed 8 people with alleged ties to a staged accident ring that defrauded insurers out of millions.
David D. Thamann, JD, CPCU
When a pregnant employee is injured at work, her fetus is harmed in the process. So what happens next for Mom, baby and employer?
Christina Bramlet
A new law signed by Gov. O'Malley forbids contractors from offering homeowners a rebate on insurance deductibles.
Michael P. Voelker
The claims department has long awaited its turn at the table for a piece of the technology budget pie. Recent trends suggest its time has come.
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Copyright © 2023 ALM Global, LLC. All Rights Reserved.
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