PropertyCasualty360: Property & Casualty Insurance News & Tips

Claims Grabs Its Fair Share of the Budget Pie

Michael P. Voelker

The claims department has long awaited its turn at the table for a piece of the technology budget pie. Recent trends suggest its time has come.
Maryland Slams Door on Shady Contractors

Christina Bramlet

A new law signed by Gov. O'Malley forbids contractors from offering homeowners a rebate on insurance deductibles.
Injury to an Unborn Child

David D. Thamann, JD, CPCU

When a pregnant employee is injured at work, her fetus is harmed in the process. So what happens next for Mom, baby and employer?
8 New Yorkers Indicted for Staging Accidents

Chad Hemenway

Authorities nabbed 8 people with alleged ties to a staged accident ring that defrauded insurers out of millions.
NHTSA: U.S. Highway Fatalities Rose In 2012

Christina Bramlet

Effectively putting an end to 6 consecutive years of declines, auto crash fatalities increased 5.3 percent in 2012.
60 Years of Claims - A Love Letter

Ken Brownlee, CPCU

Some may view claims adjusting as a dead end, but history has proven its worth and necessity time and again. For the last 60 years, Claims Magazine has covered this fascinating, evolving industry.
Speaking Of: Claims IT Decisions

Christina Bramlet

Insurers who invest wisely in IT infrastructure can streamline claims operations while propeling customer satisfaction. One AMIG VP elaborates on tech tools and strategies for success.
Extend the Life of Your Claims Management System

Michael Chochrek

By optimizing claims management systems, insurers can enhance data collection and analysis to speed settlements and improve interactions with customers.
Pursuing A Culture of “Good Faith” In Troubling Times

Melissa Anne Wuske, Christina Bramlet

In catastrophe claims handling, certain touchpoints can breed bad faith allegations, not to mention plenty of bad press for insurers. Cultivating best practices will mitigate needless litigation.
Opinion: Doesn’t Matter How West Fertilizer Dangers Were Revealed

Chad Hemenway

The explosion has revealed holes in insurance requirements, workplace safety, risk management, and land-use planning, but will poor oversight constitute a criminal act?
Putting Consumers in the Driver’s Seat

Neal Lowell

The concept of self-service is evolving as auto consumers, particularly those of the Gen Y era, desire more control and better access to the claims process, from FNOL to resolution.
17th Annual ACE: Customer Service and Claims Management

Christina Bramlet

On the cusp of the 17th annual ACE Americas Claims Event, we caught up with the speakers of two highly anticipated presentations for a sneak peek.
Adjusters and STEMS

Ken Brownlee, CPCU

Each of the five STEMS factors have a significant role in insurance, claims adjustment, and risk management. For example, without engineering loss control would be useless.
Do Right By Them

Christina Bramlet

The mile-wide tornado that struck Joplin in 2011 generated $2.8 billion in claims. With the devastation, came lessons in resilience and kindness. What can we learn from the EF5 that struck Moore, Oklahoma last month?

Claims Magazine-June 2013

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