Claims Magazine-June 2010

Issue Gallery ›

  • Divining Bodily Injury Claims

    Jim Kinzie

    Inaccurately assessing bodily injury claim severity at first notice of loss (FNOL) creates various pitfalls that hinder resources and escalate costs. Get help with predictive modeling.

  • Avoiding the Slick

    Eric Gilkey

    Insurance claim professionals would do well to remember that anticipating disaster and preparing for response are two recipes that don't call for slick talk.

  • AAA and Travel Channel Name Worst Drivers

    Christina Bramlet

    Buckle up for a bumpy ride. From Beantown to the Big Apple, AAA and the Travel Channel are scouring the country to find drivers capable of the most shameless driving infractions.

  • Questionable Claims Up 46 Percent

    Eric Gilkey

    A report from the National Insurance Crime Bureau (NICB) shows that staged accident questionable claims increased 46 percent from 2007 through 2009.

  • When Bugs Bite

    Christine G. Barlow

    If an insured brings bed bugs home from a hotel, is there coverage?

  • Speaking Of: Academic Excellence

    Christina Bramlet

    Each year, Claims Magazine awards an academic scholarship to a student at the Katie School of Insurance and Financial Services at Illinois State University.

  • I.I.I.: Oil Rig Losses Insured Up to $1.4 Billion

    Staff Writer

    Companies with exposure to the sinking of the Deepwater Horizon oil rig in the Gulf of Mexico are insured for losses totaling about $1.4 billion, according to initial reports from the companies involved in the incident.

  • Handling Specialty Contents Claims

    Tom Kirkpatrick

    Whether a loss is large or small, specialty items may often be the culprit behind snags, delays, and points of contention.

  • Measuring for Meaning

    David Paredes

    By simply managing to the numbers, claim managers and supervisors risk losing a vital sensitivity to the complex interplay between people and processes that only comes through using more qualitative instruments.

  • Recession-Proof Your Career

    Barrett A. Evans,CPCU,AIC

    Being as prepared as possible is the best way to improve one's chances of being on the safe side of a reduction in force or getting a needed job offer if a layoff becomes an unexpected reality.

  • Finding Common Ground

    Michael Condon

    Several years ago, a study was funded by a collision repair group and several industry suppliers. They sought to identify and quantify repairers' perspectives on one of the most hotly debated claim programs of our time: DRP.

  • Ensuring Auto Claim Compliance

    Kathy Donovan

    With a number of recent regulatory changes impacting the area of automobile claims, insurers should take stock of the requirements to help ensure they continue to remain compliant.

  • Disaster Season Is Here

    Rick Hayne

    As you prepare for this year's hurricane season, there is one rule that is true time and time again: "Expect the unexpected." Use our guide to help you anticipate as much as possible.

  • Ma Nature's Next Hissy Fit

    Ken Brownlee

    There really is no season of disasters, but it does seem that spring and summer, from mid-March to the beginning of fall, is when we receive the most "gifts" from Ma Nature.

  • Consider the Customer, Allstate VP Advises

    Christina Bramlet

    Providing the best possible customer experience while moving toward accurate claim resolution is the resounding mantra of claim departments everywhere.

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