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Copyright © 2023 ALM Global, LLC. All Rights Reserved.
Eric Gilkey
The city of Nashville expects total damage from flooding that began in early May to surpass the billion-dollar mark.
Christina Bramlet
Providing the best possible customer experience while moving toward accurate claim resolution is the resounding mantra of claim departments everywhere.
Ken Brownlee
There really is no season of disasters, but it does seem that spring and summer, from mid-March to the beginning of fall, is when we receive the most "gifts" from Ma Nature.
Rick Hayne
As you prepare for this year's hurricane season, there is one rule that is true time and time again: "Expect the unexpected." Use our guide to help you anticipate as much as possible.
Kathy Donovan
With a number of recent regulatory changes impacting the area of automobile claims, insurers should take stock of the requirements to help ensure they continue to remain compliant.
Michael Condon
Several years ago, a study was funded by a collision repair group and several industry suppliers. They sought to identify and quantify repairers' perspectives on one of the most hotly debated claim programs of our time: DRP.
Barrett A. Evans,CPCU,AIC
Being as prepared as possible is the best way to improve one's chances of being on the safe side of a reduction in force or getting a needed job offer if a layoff becomes an unexpected reality.
David Paredes
By simply managing to the numbers, claim managers and supervisors risk losing a vital sensitivity to the complex interplay between people and processes that only comes through using more qualitative instruments.
Tom Kirkpatrick
Whether a loss is large or small, specialty items may often be the culprit behind snags, delays, and points of contention.
Staff Writer
Companies with exposure to the sinking of the Deepwater Horizon oil rig in the Gulf of Mexico are insured for losses totaling about $1.4 billion, according to initial reports from the companies involved in the incident.
Christina Bramlet
Each year, Claims Magazine awards an academic scholarship to a student at the Katie School of Insurance and Financial Services at Illinois State University.
Christine G. Barlow
If an insured brings bed bugs home from a hotel, is there coverage?
Christina Bramlet
The promise of a big payoff -- along with bad television, apparently -- compelled two cousins to stage an armed robbery during which one shot the other with a gun.
Eric Gilkey
A report from the National Insurance Crime Bureau (NICB) shows that staged accident questionable claims increased 46 percent from 2007 through 2009.
Christina Bramlet
Buckle up for a bumpy ride. From Beantown to the Big Apple, AAA and the Travel Channel are scouring the country to find drivers capable of the most shameless driving infractions.
Eric Gilkey
Insurance claim professionals would do well to remember that anticipating disaster and preparing for response are two recipes that don't call for slick talk.
Jim Kinzie
Inaccurately assessing bodily injury claim severity at first notice of loss (FNOL) creates various pitfalls that hinder resources and escalate costs. Get help with predictive modeling.
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Copyright © 2023 ALM Global, LLC. All Rights Reserved.
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