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Claims Magazine-June 2007

Issue Gallery ›

  • "Flat-World" Predictions

    Ken Brownlee

    Editor's Note: The Iconoclast suggests that Tom Friedman's The World is Flat should be mandatory reading for all of us, as it tells us how our 21st Century world might look.

  • Grieving Fido

    Kelly Maheu

    In March, Menu Foods recalled dog and cat foods produced at two of its facilities and sold under a number of different brand names.

  • Taming the E-Mail Beast

    Staff Writer

    Claim professionals--like most business people--are drowning in a tsunami of e-mail.

  • The Joy of Fraud

    Eric Gilkey

    Ask insurance special investigation units and claim adjusters what they consider to be the most entertaining type of fraud to investigate, and workers' compensation fraud will likely top the list.

  • Higher Learning Adjustments

    Eric Gilkey

    Travelers' new Claim University aims to keep the company's property and casualty adjusters in top mental form.

  • Hurricane Watch 2007

    Eric Gilkey

    Predicting hurricanes and tropical storms isn't an exact science, as illustrated by the 2006 storm season.

  • Speaking Of: Thermography

    Staff Writer

    Using infrared thermography is an effective way for claim adjusters to non-destructively evaluate buildings, especially in water-loss cases.

  • NICB Leads Effort to Fight Fraud

    Staff Writer

    Driven by an annual fraud loss of $30 billion, the nation's property and casualty insurance companies are taking aggressive action based on a two-year, industry-wide review of their fraud fighting efforts.

  • Is Life Getting You Down?

    Phil Schreiner

    I was talking with an adjuster friend the other day who was lamenting that "his life was in the toilet."

  • The Last Frontier

    Jon McNeill

    Can you name a coverage that represents $25B-$30B in annual claim payouts, represents more than 90 percent of an average nine-month claim cycle time, yet has seen little-to-no investment in technology and innovation?

  • Where Do We Go from Here?

    David J. Rioux

    Editor's note: Last month, David Rioux outlined various initiatives brought together by certain fraud-fighting associations that were striving to increase the awareness of the fraud crisis.

  • Playing with Fire

    Glenn Gibson

    For years, insurers have been the target of bad-faith legal actions and judgments.

  • MSB Upgrades IntegriClaim

    Staff Writer

    Building cost data and estimating technology provider to the property insurance industry, MSB, has recently unveiled a new software upgrade.

  • Cat Losses Highest for Hoosiers

    Staff Writer

    Indiana residents experienced more property damage than any other state last year, due largely to the fact that no severe tropical storms or hurricanes affected coastal regions.

  • Cat Claims Assessment Drops

    Staff Writer

    The Michigan Catastrophic Claims Association (MCCA) is lowering an assessment rate paid by insurers that covers unlimited lifetime medical costs for victims injured in auto accidents by 10 percent.

  • Palisades Wows Drivers

    Staff Writer

    Palisades has been ranked the number one auto insurer in New Jersey for the third year in a row.

  • Claim Technology Trends

    Michael A. Lucarini

    Anyone with an ounce of sales resistance will recoil from promises of a product that is "new and improved" because experience teaches that even if the former is true, the latter may not be.

  • Bent Out of Shape

    James East

    There was a time when cars were only about getting from one place to another.

  • A Calculated Move

    Jay W. Brown

    In the wake of Hurricanes Katrina and Rita, vexing questions regarding business-interruption losses emerged that were encountered infrequently in Texas and Louisiana before the storms.

  • Total Recall

    Bud Trice

    In an age when distribution networks and supply sources are becoming more global, manufacturers must rely on outside providers to supply high-quality components or ingredients.

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