Claims Magazine-December 2008

Issue Gallery ›

  • Great Expectations

    Gary Jennings

    Claim administration is growing increasingly reliant on claim systems, which provide tools to enable the adjuster to schedule work efficiently, record claim management activities and decisions, and

  • Repair Shop's Friend -- or Foe?

    Christina Bramlet

    Many collision repair shops find it increasingly difficult to run their businesses profitably. A logical inference is that the current financial climate is to blame for this dilemma.

  • Business Travelers Beware

    David D. Thamann

    Even with the company cutbacks in travel expenses in today's poor economic times, employees still have to take some business trips.

  • Enforcement and Consequences

    Tim Lynch

    A review of the Model Act and Regulations demonstrates that their intent was for violations to be dealt with through the imposition of administrative remedies rather than judicial penalties in civil litigation.

  • Boston Fraudster Indicted

    Staff Writer

    A Suffolk County grand jury returned indictments against David Fioravanti, 43, of Boston, in connection with the alleged jewelry scam.

  • The Roof Is on Fire

    Staff Writer

    A new study shows that the most preventable cause of house fires in Texas is unattended cooking.

  • Avizent Releases Claims Studio

    Staff Writer

    Avizent, a risk management service provider, released VISUAL Claims Studio (VCS) claim administration system. The VCS system, used by internal claim staff, is a Windows-based, client-server

  • A History of "Equal Justice"

    Ken Brownlee

    Any adjuster who has been around litigation long enough soon realizes that justice is not always what one acquires in a trial.

  • Speaking Of: Claim Training

    Staff Writer

    Effective claim training is a fundamental driver to overall business success. Even in a lagging economy, it is crucial not to scrimp on educational initiatives.

  • Losses Mount

    Christina Bramlet

    According to a preliminary analysis by ISO's Property Claim Services (PCS) unit, insurers will dole out an estimated $11.5 billion to homeowners and businesses to cover third-quarter property losses.

  • Turning over a New Leaf

    Staff Writer

    Is your claim office green? In former days, calling an adjuster "green" was no compliment. Rather, it suggested a neophyte, an untrained claim professional. When I finished a TPA's adjuster boot camp

  • Stitching It Together

    Jon Wohlfert

    Property loss is what every homeowner fears. The emotional turmoil that the affected person or family experiences is deeply personal and can cause an extraordinary amount of stress.

  • Environmental Forensic Techniques

    John Brennan

    Environmental forensics plays a critical role in determining responsibility for cleanup-related environmental claims. The goal of this methodology is to determine what contaminants are present, who

  • Workers' Compensation Premium Fraud

    David M. Bogan

    Workers' compensation insurance premium fraud is committed when an employer lies to purchase a workers' compensation policy, with the intention of paying less than the appropriate premium.

  • Temporary Housing and Foreclosures

    Eric Gilkey

    A recent report from RealtyTrac indicated that one in every 452 U.S. housing units received a foreclosure filing in October, which translates into a 25 percent increase over Oct. 2007.

  • Thanks, But No Thanks

    Eric Gilkey

    Gift giving has always been a way of expressing love and admiration -- unless it's the Federal Government giving you billions of dollars to shore up the house of cards that is this country's current economy.

  • Tech Trends for 2009

    Eric Gilkey

    A Fiserv study concludes that claim system replacements remain a priority.

  • Nice Insurers Finish First

    Staff Writer

    Findings indicate that policyholders are more content and thus more inclined to renew policies with insurers that have adjusters who express empathy and effectively meet expectations.

  • A Progressive Intervention

    Staff Writer

    Progressive Medical, Inc. announced the availability of Intervention RX, a program that provides an in-depth clinical review analysis and report of an injured party's medication usage.

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