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Brian V. Francis
Successful adjusters need to know a little bit about a lot of different subjects
Mary Ann Cook, CPCU
With retirement looming for 25% of the industry, the employment landscape will change significantly
Tom King
Insurers must consider that the nature of car ownership may change with autonomous vehicles
Chris Daniel, Ajoy Kumar Palanivelu
Informed claims management is critical to controlling rising medical costs for insurers.
Kari Williamson, RN, LNCC, CCM
Don't expect baby boomers or Gen Xers to slow down any time soon
James B. Haddow, Esq., Kimberly A. Watson, Esq.
As a claim's quarterback, adjusters affect whether or not it ends up in a lawsuit
Ken Brownlee, CPCU
Adjusters must learn to keep changing with the times
Patricia Harman
A laborer employed by a contractor fell 18 feet to the concrete below
Deanna Bretado
Each generation has different needs and motivations
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