Claims Magazine-April 2009

Issue Gallery ›

  • The Whole Truth

    Keith Garner

    To help detect and deter fraud, there is now a frequency-based technology that determines veracity by analyzing brain activity conveyed through the voice, not through physiological response.

  • A Disturbing Diagnosis

    Michele Hibbert-Iacobacci, Ed Olsen

    Claim severity due to fraud is a huge problem for insurance carriers. Although there are many factors contributing to the rise of auto injury medical claim costs, fraud is clearly one expense that carriers can and should address.

  • Out of Harm's Way

    Ken Brownlee

    Some of my more conservative readers who have complained about the images I've taken a hammer to in the past will be surprised to note that I read columnists from the other side of the ideological fence.

  • Saving Through Subrogation

    Daniel P. Gibson, Jorge Solis

    Equitable subrogation has experienced increased activity over the past several years as casualty insurance companies work to recover money paid out for accidents that were not predominantly the fault of their clients.

  • The Three-Day Drying Myth

    Ken Larsen,CR,WLS

    Recently, the insurance community -- and even some restoration firms -- have asserted that a competent restorative drying service should guarantee that structures will be dried within a three-day timeframe.

  • Data Digging

    Joel Raedeke

    One of a risk manager's primary goals is to control and, if possible, reduce the costs associated with various potential and realized liabilities for his employer. In addressing this challenge, a number of questions arise.

  • A Black Carpet Affair

    Christina Bramlet

    Black Mold Exposure is a feature documentary that delves into the controversy surrounding toxic mold and chronicles its devastating impact on people from various walks of life.

  • Bluetooth Giveaway to Keep Accidents at Bay

    Christina Bramlet

    Capital Insurance Group has launched a program by which its auto insurance policyholders can receive a Bluetooth headset gratis by recommending a friend.

  • Year in Review: Cyclones, Man-Made CATs

    Christina Bramlet

    Guy Carpenter's Instrat unit has issued reports about last year's notable global tropical cyclone activity as well as 2008 man-made and technical catastrophes.

  • Speaking Of: Video Depositions

    Christina Bramlet

    Dennis Costello and his team at Second Chair Software have been working with insurance carriers to ob-tain video depositions of witnesses in litigation so that claim personnel can evaluate witnesses from their desktops.

  • Claim Issues Dominate Complaints

    Eric Gilkey

    The National Association of Insurance Commissioners has released its annual list of top consumer complaints, and as in recent years, the top three issues reported by consumers were dominated by claim-related issues.

  • Looking for the Sign

    Eric Gilkey

    You know times are tough when even the Tooth Fairy must come to terms with a deteriorating economy.

  • In the Pink of Corporate Health

    Staff Writer

    Wellness programs embody the idea that fitter employees are healthier and use fewer health insurance benefits. The less employees use these benefits, the greater the cost savings.

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