Claims Magazine - May 2018

May, 01, 2018

Cover Story

EDR imaging and claims: Putting the pieces together after a crash

Robert Branham

Today’s auto technology is providing insurers with a more comprehensive picture of what happened before, during and immediately after an accident.

Feature

Shedding some light on auto accidents

Charles C. Roberts, Jr., Ph.D., P.E. | May 18, 2018

By examining the automotive lamps, an adjuster can determine whether the headlights were on when an incident occurred. Here’s what to look for in your investigation.

Automating auto claims: Connected cars offer new options

Dawn Mortimer | May 14, 2018

New technology is changing the way insurers are notified at the first notice of loss, and expediting every aspect of claims process.

Did that accident cause those injuries?

Hank Walshak | May 07, 2018

Soft tissue injuries are easy to claim, but difficult to prove without a biomechanical analysis.

Distracted driving by the numbers

Gerry Sorge | May 03, 2018

Statistics on the number of accidents due to inattentive drivers are rising despite awareness of the risks.

Keys to improving the claims adjusting process

Christopher Tidball | May 08, 2018

Adjusters should focus on the critical aspects of their job and leverage technology for other tasks and repeatable processes.

Using technology to improve the claims process

Rebecca Morgan and Bill Morgan | May 08, 2018

When improving workers’ comp claims management through systems integration, companies must consider specific goals.

Claims Queue

The life of a salvage vehicle

Christine G. Barlow, CPCU | May 15, 2018

Some damaged vehicles have a new life following a salvage sale. Here’s a look at the process.

Risk Management

Mediation preparation includes clients too

Alan Fanger | May 21, 2018

With approximately 80% of cases that go to mediation settling, preparing clients ahead of time is critical.

Claims Management

The future of cyber claims

Mike Taylor | May 02, 2018

While commercial cyber insurance coverage has evolved over the last few years to meet ever-changing risks, personal cyber insurance is providing insurers with new a new market opportunity.

Fraud Management

Classic cars and claims fraud

Rick Drewry | May 16, 2018

While most claims are legitimate, there are several red flags claims professionals should watch for involving classic vehicles.