Claims Magazine - January-February 2019

January, 30, 2019

Cover Story

What keeps claims execs up at night? - Part 1

Leading claims executives share the risks they see for the industry, the changing claims process and its impact on customer expectations.

January, 31, 2019

Digital Edition| Issue Gallery

Cover Story

What keeps claims execs up at night? – Part 2

Patricia L. Harman

Our discussion with leading claims executives continues as they discuss the impending talent gap, challenges the industry faces and the opportunities they see going forward.

Feature

Success stories of 4 female insurance claims executives

Moshe Beauford | February 20, 2019

Four leading female insurance experts discuss the challenges they’ve faced and share their predictions for the future of the industry.

Millennials, swipe right for insurance careers

Tony Cañas | February 12, 2019

Attracting new workers to the insurance industry means adapting the process and benefits to their current needs.

Environmental impairment risk continues to rise

Arthur Lu | February 11, 2019

Emerging risks are changing the types of coverage required to mitigate the financial impact of an environmental incident.

Understanding the limitations of shipowners’ liability

Stephen F. White | February 06, 2019

Under certain circumstances, a boat owner may limit its liability following an accident on navigable waters.

Claims Management

7 keys to creating successful vendor relationships with carriers

Chris Tidball and Sean Allen | February 05, 2019

Companies hoping to sell their products and services to insurance carriers should proactively identify their pain points and possible solutions.

Claims Queue

What really caused that claim?

Hannah Smith JD | February 25, 2019

When assigning liability, two legal theories come into play: Efficient proximate cause and concurrent causation.

Risk Management

Utilizing forensic accounting in claims

Simon Oddy | February 22, 2019

Forensic accounting can help an insurer identify anomalies in a claim or explain losses that are difficult to support.

Technology Watch

How AI will impact the future of claims

David Riggs and Laurie Kuhn | February 27, 2019

Technology can reduce the number of insurance claims and their ultimate cost.

Iconclast

Adjuster risk management tools – Part 1

Ken Brownlee, CPCU | February 26, 2019

Corporate risks come in all shapes and sizes, but each must be examined and addressed.

Editors Note

Editor's Note: Preparing for the future

Patricia L. Harman | February 18, 2019

The business of insurance has many different facets and Claims spoke with multiple executives willing to share their perspectives of what they’re seeing in the industry today.

Reporters Notebook

The great escape: Insuring breakout game risks

Patricia L. Harman | January 16, 2019

Escape games provide players with exciting challenges and create some unique hazards for business operators.