Technology Implementation

Expert Opinion

Here's what the latest New York cyber regulations mean for P&C insurers

Jaime Kahan | April 20, 2018

It's important to understand the far-reaching impact of the cybersecurity requirements adopted by the New York State Department of Financial Services.

Analysis

5 things insurance agents can do to hedge against digital disruption

Matt Naimoli | April 19, 2018

Are you concerned about technology marginalizing or replacing you?

Commentary

Top tech mega-trends with big implications for insurance

Mark Breading | April 18, 2018

Taken as a whole, the change wrought by emerging technologies is likely to rock the insurance industry for the next decade.

Commentary

Career longevity advice from a 'risk manager for life'

C. Nahua Maunakea | April 16, 2018

Hope springs eternal from this 35-year risk management veteran.

Expert Opinion

After the driverless fatality, insurance and litigation will be forever changed

Randy Maniloff | April 13, 2018

Unlike an inconsequential glitch with your office computer, in the case of driverless cars it's control, alt and someone’s life is deleted.

Research

State laws mandating interlocks for all DUI offenders save lives, study finds

Steven A. Meyerowitz | April 11, 2018

Laws requiring all impaired-driving offenders to install alcohol interlocks reduce the number of impaired drivers in fatal crashes by 16%, a new study by the Insurance Institute for Highway Safety has found.

Analysis

InsurTech startups wane, but funds still pour into maturing market

Sam J. Friedman | April 10, 2018

Investor interest in InsurTech startups remains quite robust, even if the focus has begun to shift to more mature players in a consolidating market.

Commentary

Technology is not an insurance industry villain

Simon White | April 10, 2018

For agents and brokers these days, in order to move forward, there's no looking back. Here are four recommendations for insurers.

News

Who's using what in P&C insurance: April 9, 2018

PC360 Staff | April 09, 2018

Property & casualty insurance industry technology and partnership news from AIR, Duck Creek Technologies, Octo Telematics, XL Catlin, Aon NFS and more.

Commentary

Is the InsurTech movement maturing?

Mark Breading | April 09, 2018

The investment and activity related to the InsurTech movement that began about 4-5 years ago show few signs of abating. If anything, the movement is…

Best Practices

Insurance advisors are doing videos wrong. Here’s a recipe for success

Robert Sofia | April 06, 2018

A good ‘nurture campaign’ that includes video will work for you 24/7, even when you're not there to do the selling yourself.

News

J.D. Power study shows the public split on driving in autonomous vehicles

Shawn Moynihan | April 06, 2018

Are drivers really as ready as we think for the autonomous revolution?

Commentary

Emerging tech fuels insurance consumers' on-demand expectations

Alex Meisner | April 03, 2018

As the average amount of time consumers are willing to wait shrinks, businesses can't afford to disrupt the customer journey with long wait times and poor service.

News

4 emerging risks in the world of artificial intelligence

Denny Jacob | April 03, 2018

The insurance industry relies on artificial intelligence in a number of ways, but is it prepared for the risks that come with it?

News

Who's using what in P&C insurance: April 2, 2018

PC360 Staff | April 02, 2018

Property & casualty insurance industry technology and partnership news from Australia’s Youi Insurance, Starr Companies, Mutual of Enumclaw, FCCI Insurance Group, Glatfelter Insurance Group, PwC and more.

News

Flying high after catastrophes — drones provide critical 'eyes' to assess property damage

Karen L. Edwards | March 29, 2018

Insurance carriers and public safety officials learn how to work together at UAS event.

Expert Opinion

Scaling hurdles on the path to insurance digital transformation

Brian Klingbeil | March 28, 2018

Digital transformation is required of any modern business, and there are measures insurers can take to ease the difficulties.

News

NTSB probing Tesla that caught fire in California crash

Alan Levin | March 27, 2018

The Tesla struck a highway barrier March 23 and caught fire, prompting hours of closed freeway lanes as firefighters tried to determine whether it was safe to move the vehicle and its damaged lithium-ion battery packs.

News

New study: InsurTech goes global, shifts focus to commercial lines

Elana Ashanti Jefferson | March 27, 2018

Accenture's global insurance lead talks about why the InsurTech movement is bigger than the average independent startup.

Analysis

Here's how emerging technology is changing the claims process

Aviva Phillips | March 27, 2018

Early adopters of technology often reap greater benefits, but may pay more for the advantage.

News

State insurance regulators eye their rivals in Switzerland

Allison Bell | March 26, 2018

U.S. state insurance regulators need to work with colleagues overseas to monitor insurer solvency, but they need to fight off international standards that could cause problems for U.S. insurers.

News

Who’s using what in P&C insurance: March 26, 2018

PC360 Staff | March 26, 2018

Property & Casualty insurance industry technology and partnership news from SAS and iCAS, Ross & Yerger, Vertafore, Guidewire, Atlas Financial Holdings, Silvervine, BTIS and more.

News

The cloud can't do it all for companies in 2018

Denny Jacob | March 23, 2018

To be fair, there are hundreds of cloud service providers available. Every company needs to consider a number of factors — do they have redundancy, for example — before selecting the cloud service provider best suited for them.

Product Review

Travelers creates online personal insurance product for millennials

Danielle Ling | March 23, 2018

Targeting the next generation of insurance customers, Travelers asked millennials what they wanted in an insurance plan, and came up with Traverse.

Commentary

Claims handling is ground zero for customer retention

Patrick Kehoe | March 22, 2018

Digital insurance initiatives and innovation are essential for P&C carriers in an increasingly commoditized marketplace that's prone to quick customer churn.

Analysis

Navigating the twists and turns of self-driving cars and insurance

Parker O’Very | March 21, 2018

As self-driving cars become more popular in mainstream society, they’re also raising lots of questions about safety.

Expert Opinion Commentary

The state of insurance technology in 2018

Ilya Bodner | March 20, 2018

InsurTech is now moving rapidly into commercial lines, where attention and intent are focused on impactful solutions.

News

Uber autonomous car involved in fatal crash in Arizona

Mark Bergen and Eric Newcomer | March 19, 2018

A self-driving car from Uber hit and killed a woman in Tempe, Arizona, on Sunday evening in what is likely the first pedestrian fatality involving the technology.

News

Who's using what in P&C insurance: March 19, 2018

PC360 Staff | March 19, 2018

Property & Casualty insurance industry technology and partnership news from MetLife Auto & Home, TechCanary and Bold Penguin, EIS Group, Carfax, Hyland, VUE Software and more.

Analysis

Insurers eyeball automated vehicle autopilot issues

Karen L. Sorrell | March 16, 2018

Insurers and agents may need to step in and educate their insureds as manufacturers continue to add more computerized driver assist features to vehicles.

Analysis

Consumers win when builders of smart homes partner with insurers

Joe Wodark | March 13, 2018

The insurer data produced by smart homes supports tailored underwriting and pricing, more accurate underwriting, faster claims response, and more effective customer engagement to reduce risk.

News

Who's using what in P&C insurance: March 12, 2018

PC360 Staff | March 12, 2018

Insurance technology news and partnerships from Alera Group, Security First Insurance, Guidewire and Rockingham Insurance, Applied Systems and RCM&D, and NICE and CallVU.

When batteries explode — who pays the claim?

Halle Cheeseman | March 12, 2018

The average home now has 30+ devices that run on batteries. How risky are they?

Best Practices

Leveraging technology for workplace safety

Brad Wilkins | March 12, 2018

Digital tools can make a real difference in workplace safety, but only after an organization’s safety management foundation is sound.

Expert Opinion

The 5 big initiatives in commercial lines

Deb Smallwood | March 09, 2018

Commercial lines insurers are more aggressively looking to go beyond business as usual.

Factors affecting vehicle sales, insurance and repairs

Patricia L. Harman | March 07, 2018

A new report from CCC Information Services examines the impact of technology, driving habits and driver expectations on insurers and repair facilities.

Expert Opinion Commentary

Here's how insurers can find the innovation sweet spot

Rachel Alt-Simmons | March 07, 2018

Having deep pockets doesn't necessarily mean that innovation is pervasive throughout the organization.

News

Who’s using what in P&C insurance: March 5, 2018

PC360 Staff | March 05, 2018

Insurance and financial services technology news from S&P Global Ratings and Guidewire Cyence Risk Analytics, AFR and Symbility Solutions, Legal & General and Slice Labs, TechCanary, Nasdaq and more.

5 disruptors of the P&C insurance industry

Johan Nelis | March 02, 2018

New technology, products, providers and delivery systems are just some of the factors poised to affect insurance as we know it.

Commentary

Key strategic initiatives are transforming P&C personal lines

Mark Breading | March 02, 2018

Personal lines insurers are actively pursuing a dozen strategic initiatives that are propelling them forward to a stronger competitive position in the future.

Insurers eyeball automated vehicle autopilot issues

Karen L. Sorrell, CPCU | February 28, 2018

Insurers and agents may need to step in and educate their insureds as manufacturers continue to add more computerized driver assist features to vehicles.

The state of InsurTech in 2018

Ilya Bodner | February 28, 2018

Insurtech is now moving rapidly into commercial lines, where attention and intent are focused on impactful solutions.

Are we seeing the end of insurance agents and brokers?

Karen Pauli | February 28, 2018

For the past several years, a significant number of individuals and new-breed companies have emphatically stated that independent agents and brokers are dead.

Top 10 claims trends that will impact 2018

Bill Brower | February 28, 2018

2017 will be the kick-off year for digital transformation in claims.

3 trends to watch in digital self-service

Danielle Ling | February 28, 2018

CallVu CEO and founder Ori Faran predicts 3 key digital self-service trends that will shape the year ahead.

News

3 trends to watch in digital self-service

Danielle Ling | February 28, 2018

2017 was the year of opportunity in digital self-service, according to CallVU’s semi-annual survey of customers’ preferences…

News

Top 10 claims trends that will impact 2018

Bill Brower | February 27, 2018

2018 will be the kick-off year for digital transformation in claims.

News

Tools of the insurance trade

Moshe Beauford | February 27, 2018

With the rise of Insurtech, insurers now have a plethora of tools to assist in field information gathering. This includes the use of apps, SaaS solutions and drones.

News

NAIC may add $12 million to 2018-2020 tech budget

Allison Bell | February 27, 2018

The state insurance regulator group hopes to make its systems safer, more flexible and easier to use.

News

NAIC may add $12 million to 2018-2020 tech budget

Allison Bell | February 27, 2018

The state insurance regulator group hopes to make its systems safer, more flexible and easier to use.