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Copyright © 2018 ALM Media Properties, LLC. All Rights Reserved.
Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at pharman@alm.com
October 24, 2018
Many carriers are replacing their outdated legacy systems with modern core systems, but there is a fear that these projects will waste time and devour their budgets.
October 23, 2018
Sedgwick’s chief claims officer shines brightly as the ACE Claims Luminary of the Year.
October 19, 2018
When insurers go into receivership, state guaranty funds take over those claims and run off claims for pennies on the dollar.
October 18, 2018
A Washington court case could introduce individual liability for adjusters.
October 17, 2018
Cyber claims adjusters should be experts in understanding cyber policies, their application to first-and-third parties, and how other coverages come into play.
October 16, 2018
Advanced preparation and training are critical to returning a company to normal operations as quickly as possible.
October 15, 2018
The effort to gather more information about individuals can result in privacy violations and even unintentional bias.
October 15, 2018
Current threats are focusing on wire transfer fraud and ransomware.
October 12, 2018
People, not programs, are still the best defense against insurance fraud.
October 11, 2018
Public and private entities must work in tandem to tackle the growing threat of cyberattacks.
October 09, 2018
There is a lot of information available on the web and in databases. Here’s how to make it less accessible.
October 08, 2018
Data and analytics help insurers assess the value of flood-damaged vehicles after Florence.
October 08, 2018
It only takes one major storm making landfall to create chaos.
October 05, 2018
Failure to investigate a claim can leave an adjuster missing critical facts.
October 04, 2018
Insurers face three distinct stages in their quest for digital maturity.
October 04, 2018
Trial outcomes frequently rely on perceptions of credibility, appearance and sympathy.
October 03, 2018
As advanced driver assistance systems take off, there are questions to be answered about claims, calibration and costs.
October 02, 2018
NICB predicts as weather-related events increase in frequency and size, so will fraudulent claims.
October 01, 2018
Rising costs for casualty claims require a new approach for assessing severity.
September 28, 2018
Social media intelligence provides carriers with a broader picture of claims issues.
September 24, 2018
This is what happens when a family decides to burn their homes for insurance money.
September 21, 2018
Technology is providing new opportunities to serve clients before disasters strike.
September 20, 2018
Anticipating the impact of flooding and knowing what to expect in terms of losses, allows insurance agents to be proactive in serving policyholders.
September 18, 2018
A catastrophe attracts unscrupulous individuals trying to take advantage of shell-shocked and vulnerable homeowners.
September 17, 2018
In the aftermath of Hurricane Florence, carriers have a new weapon to protect against fraudulent claims.
September 17, 2018
Obtaining more data only helps insurers if they are able to translate it into actionable intelligence.
September 14, 2018
By donating just a few hours of time, 1,100 insurance professionals made a world of difference.
September 13, 2018
Parts-shifting and billing discrepancies are frequent methods of inflating claims.
September 12, 2018
Insurers should weigh the time and cost of developing systems in-house vs. purchasing an established system.
September 12, 2018
Policies determine coverage in the event of a loss. Here are five things to know about flood insurance.
September 11, 2018
Insurance claims professionals represent the company to an insured, so experience matters.
September 07, 2018
In cities and neighborhoods where residents have direct ties, they are more likely to help each other during a crisis.
September 06, 2018
Social media plays a critical role in helping employers qualify potential candidates.
September 05, 2018
A high-level understanding of your users is the first step toward transforming your digital presence.
September 05, 2018
The weftless bead design is prone to damage under certain conditions during installation.
September 03, 2018
Unique opportunities abound along the U.S.-Mexico border for individuals considering insurance or risk management as a career.
August 30, 2018
Here are five factors insurers should consider when moving toward a digital approach for claims and payments.
August 29, 2018
Business interruption insurance can be the difference between a company's survival and its demise.
August 28, 2018
Sedgwick’s president and CEO shares some of his secrets to making the right choices in business and in life.
August 27, 2018
A new report from RIMS shares some insights on cyber insurance and handling the resulting claims from an event.
August 24, 2018
Training new talent takes time and planning to give them a strong foundation.
August 23, 2018
Carriers should understand what new claims pros value in a job.
August 22, 2018
Employers and agencies are both responsible for the temporary worker’s safety and health.
August 21, 2018
Legionella can be fatal if it enters a building’s water system or other water-related areas.
August 21, 2018
Companies should not sacrifice quality control when hiring new workers.
August 17, 2018
Investigating a school-related claim is like any other type of governmental claim.
August 16, 2018
Technology is providing new ways for insurers to meet customers’ needs.
August 14, 2018
Generali Global Assistance receives 2018 ACE Trailblazer Award, presented by Claims Magazine.
August 14, 2018
The digital transformation movement affects all industries, and can mean many things to different organizations.
August 10, 2018
The concept of sophisticated simplification allows carriers to implement faster and smarter product innovations.
August 08, 2018
Poor ventilation and a build-up of toxic substances pose risks for adjusters.
August 06, 2018
Builders risk claims often include numerous complex issues.
August 03, 2018
Schools can be held responsible for what their personnel and students may do to each other.
August 02, 2018
New tariffs could increase total loss vehicle values amid already rising claim costs.
July 31, 2018
Carriers will have to implement new technology to stay ahead of the competition.
July 31, 2018
Changing processes means using new analytical methods to produce usable data.
July 27, 2018
Automating mundane, repetitive tasks can save carriers time and maximize resources.
July 26, 2018
Early examination of a claim helps avoid problems later on in the process.
July 25, 2018
Better driver analytics can reduce fraud and improve risk management.
July 25, 2018
Claims magazine recognizes two companies and their employees for outstanding service to the industry.
July 24, 2018
The ability to rent, lease or share vehicles provides carriers with opportunities to develop new products.
July 23, 2018
InsurTech options are accelerating claims methods for insurers and policyholders.
July 17, 2018
Tighter consent laws in the EU affect where and how insureds’ information can be used.
July 12, 2018
Nearly every major car manufacturer has set a deadline to produce fully autonomous cars by 2021.
July 11, 2018
GDPR will affect how insurers use social media in their investigations.
July 10, 2018
Read the fine print when purchasing coverage from foreign insurers.
July 10, 2018
Corrupt public adjuster damages homes with hammers, hoses, burning lard to balloon insurance claims.
July 09, 2018
Customer-focused portals require a new look at core systems.
July 06, 2018
Two cases on opposite coasts could dramatically affect person injury litigation.
July 06, 2018
HITECH requests provide insurers some relief from medical records expenses.
July 06, 2018
Reputational risk is increasing for organizations as social media and technology advance.
July 05, 2018
With cybercrime on the rise, businesses must implement training and protocols.
July 04, 2018
Mediation offers policyholders another option to settle a claims dispute.
July 03, 2018
Wind, hail and water are frequent culprits in degrading HVAC coils.
June 20, 2018
Lawsuits related to multiple hurricanes question some claims practices.
June 19, 2018
Insurers must understand how consumers shop and what attracts them to a brand.
June 18, 2018
An army sergeant created an ‘accident’ to turn his wife into his ‘ex’.
June 15, 2018
Arming teachers may cause more problems than it solves.
June 06, 2018
Some auto risks will not change, but others will shift from drivers to manufacturers.
May 31, 2018
With the volume of data available, insurers must distill it into usable nuggets of information.
May 24, 2018
As we honor those who have paid the highest price to serve this great country, will what we value today change what we celebrate in the future?
May 22, 2018
Insurance industry executives used Twitter to discuss how technology is changing the claims process.
May 21, 2018
With approximately 80% of cases that go to mediation settling, preparing clients ahead of time is critical.
May 18, 2018
By examining the automotive lamps, an adjuster can determine whether the headlights were on when an incident occurred. Here’s what to look for in your investigation.
May 16, 2018
While most claims are legitimate, there are several red flags claims professionals should watch for involving classic vehicles.
May 14, 2018
New technology is changing the way insurers are notified at the first notice of loss, and expediting every aspect of claims process.
May 08, 2018
Insurers are making significant investments in technology, but how are policyholders adapting to these new opportunities?
May 08, 2018
When improving workers’ comp claims management through systems integration, companies must consider specific goals.
May 08, 2018
Adjusters should focus on the critical aspects of their job and leverage technology for other tasks and repeatable processes.
May 07, 2018
Soft tissue injuries are easy to claim, but difficult to prove without a biomechanical analysis.
May 04, 2018
Fast and effective technology saves insurers money by restoring instead of replacing items.
May 04, 2018
Industry conferences continue to provide education and networking opportunities that cannot be replaced by technology.
Cybersecurity & Privacy
May 03, 2018
Commercial cyber insurance coverage has evolved over the last few years to meet ever-changing risks.
May 03, 2018
Statistics on the number of accidents due to inattentive drivers are rising despite awareness of the risks.
May 02, 2018
While commercial cyber insurance coverage has evolved over the last few years to meet ever-changing risks, personal cyber insurance is providing insurers with new a new market opportunity.
May 01, 2018
Today’s auto technology is providing insurers with a more comprehensive picture of what happened before, during and immediately after an accident.
April 30, 2018
A new report from CCC Information Services examines the impact of technology, driving habits and driver expectations on insurers and repair facilities.
April 30, 2018
1 in 8 U.S. drivers was uninsured in 2015, new study says By Danielle Ling, PropertyCasualty360.com When an uninsured driver is at fault in an accident,…
April 30, 2018
Cyber insurance is an effective way to manage the risk of cyberattack, but it’s surprisingly underused.
From Vertafore
Discover how to grow and diversify your book of business by filling the protection gap.
From Vertafore
Stay ahead of your competitors by using a tool that allows you and your clients to quickly and easily compare different policy options.
From KPA
Unlock the secret to selling in a competitive price environment and get ahead of your peers.
From LexisNexis
New solutions can help you use police report data faster and with more precision. Learn how you can transform your business.
From RPX Insurance Services™
Patent lawsuits continue to be an expensive distraction for companies across almost any industry. Discover how you can protect your business clients in this growing area of operational risk.
From LexisNexis Risk Solutions
Discover how your organization can keep up with the evolving market, meet customer expectations, and improve profitability.
From K&K Insurance Group
With the rapid growth of amateur sports complexes, it provides new opportunities for agents to make sure the right coverage is provided.
From Alacrity Services, a Lowe's Company
The claims process continues to evolve. You can either fight the change or embrace it, but welcoming it can provide increased opportunities.
From KPA
Use this no-nonsense approach to grow your book of business and gain a competitive edge. Learn why differentiation could be your best marketing strategy.
From NAS Insurance Services
Do your clients understand the threat cybercrime poses to businesses, or do they think it’s just hype? Get the facts with this in-depth analysis.
From Vertafore
Find out if you have the right strategies in place to help you increase efficiency and productivity, and allow you to accelerate your speed of growth.
From NAS Insurance Services
Help your clients address regulatory challenges, including billing error investigations involving Medicare and Medicaid, before they become a larger issue.
From NAS Insurance Services
It can be tricky to get the right insurance coverage for A&E clients, so you need policy options with flexibility and a wide range of features. Learn more about how to cover all their bases!
From NAS Insurance Services
Get the facts! Allied healthcare businesses continue to grow at record pace! Are you offering the right liability coverages?
From NAS Insurance Services
If you are providing property manager or owner clients with E&O coverage, make sure you address the growing exposure of tenant discrimination.
From NAS Insurance Services
Cyber risk and data security has a spot on the agenda of every business owner and executive. Are you prepared to effectively present and sell cyber liability insurance to your clients?
From NAS Insurance Services
Review the conclusions from a comprehensive data analysis of cyber claims made in 2016 and learn how to help your clients.
From NAS Insurance Services
Take steps now to make sure your clients’ liability insurance doesn’t exclude coverage of crucial sexual misconduct and molestation risks.
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Copyright © 2018 ALM Media Properties, LLC. All Rights Reserved.
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