Search
Copyright © 2018 ALM Media Properties, LLC. All Rights Reserved.
Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at pharman@alm.com
December 13, 2018
From the devastating Atlantic Hurricane season to major cybersecurity breaches — 2018 was a trying one for insurers.
December 11, 2018
This year’s Hall of Shamers were responsible for several deaths and stealing millions of dollars from insurers.
December 10, 2018
Over the next decade, property/casualty claims will see more transformation than any other area of the insurance business.
December 06, 2018
Failure to maintain existing infrastructure will cost far more to repair in the long run.
December 05, 2018
Smartphone telematics allow carriers to receive data about drivers’ individual performance behind the wheel.
December 03, 2018
New staffing models are giving carriers more options to address the talent shortage.
November 30, 2018
A claimant’s body language during a recorded statement can reveal important information beyond what he or she says.
November 29, 2018
What rights does an excess insurer have when it comes to legal malpractice?
November 28, 2018
While advanced driver assistance systems offer many advantages, the need for professional recalibration will affect insurers, repair shops and drivers.
November 27, 2018
Fires create a variety of toxic substances and particulates that are dangerous if inhaled or ingested by humans, so residents and responders should take precautions.
November 26, 2018
A survey finds the talent gap and cyber threats are among the factors creating the most concerns for brokers and small and medium enterprises.
November 23, 2018
How vulnerable is the country if a major blackout occurred from coast to coast?
November 22, 2018
Poor welding procedures allow the formation of cavities, causing welds to fail.
November 21, 2018
A new option for resolving claims offers policyholders neutrality, fairness and simplicity, letting them take care of business from the comfort of their homes.
November 20, 2018
The physical aspect of exchanging paper for a claim between different internal and external parties creates greater opportunities for a data breach.
November 19, 2018
First responders come in all shapes and sizes, and play a critical role in restoration and rebuilding efforts.
November 16, 2018
The San Diego Appellate Court rules Omni Resort was not liable for the destructive wildfire.
November 15, 2018
Innovative carriers are betting big on drones and AI to improve the customer experience.
November 14, 2018
After restoring smoke-damaged textiles, some dangerous residues may still remain.
November 13, 2018
Recovery results can vary depending on the documentation and evidence available.
November 12, 2018
Over the past 20 years, insurance companies have vacillated between centralizing and decentralizing their subrogation efforts.
November 09, 2018
Run, hide or fight; survival in an active shooter situation depends on taking immediate action.
November 09, 2018
Careless letter writing plagues adjusters and embarrasses carriers.
November 08, 2018
Previous predictions of business innovations are transforming today’s insurance market.
November 08, 2018
When assessing a Remington bronze the chances are good that it isn’t an original.
November 07, 2018
Happy customers improve retention rates, keep loss costs low, and encourage positive feedback.
November 06, 2018
There are often multiple warning signs before a sinkhole opens up and creates havoc.
November 05, 2018
Insurers have some new tools to help in adjusting losses after a devastating event.
November 02, 2018
Technology has much to offer so contractors and insurers can save time and money during the pack-out process .
October 29, 2018
A number of tire safety issues require owner engagement to mitigate problems.
October 25, 2018
The damage caused by a cyberattack can extend far beyond a tarnished reputation.
October 24, 2018
Many carriers are replacing their outdated legacy systems with modern core systems, but there is a fear that these projects will waste time and devour their budgets.
October 23, 2018
Sedgwick’s chief claims officer shines brightly as the ACE Claims Luminary of the Year.
October 19, 2018
When insurers go into receivership, state guaranty funds take over those claims and run off claims for pennies on the dollar.
October 18, 2018
A Washington court case could introduce individual liability for adjusters.
October 17, 2018
Cyber claims adjusters should be experts in understanding cyber policies, their application to first-and-third parties, and how other coverages come into play.
October 16, 2018
Advanced preparation and training are critical to returning a company to normal operations as quickly as possible.
October 15, 2018
The effort to gather more information about individuals can result in privacy violations and even unintentional bias.
October 15, 2018
Current threats are focusing on wire transfer fraud and ransomware.
October 12, 2018
People, not programs, are still the best defense against insurance fraud.
October 11, 2018
Public and private entities must work in tandem to tackle the growing threat of cyberattacks.
October 09, 2018
There is a lot of information available on the web and in databases. Here’s how to make it less accessible.
October 08, 2018
Data and analytics help insurers assess the value of flood-damaged vehicles after Florence.
October 08, 2018
It only takes one major storm making landfall to create chaos.
October 05, 2018
Failure to investigate a claim can leave an adjuster missing critical facts.
October 04, 2018
Insurers face three distinct stages in their quest for digital maturity.
October 04, 2018
Trial outcomes frequently rely on perceptions of credibility, appearance and sympathy.
October 03, 2018
As advanced driver assistance systems take off, there are questions to be answered about claims, calibration and costs.
October 02, 2018
NICB predicts as weather-related events increase in frequency and size, so will fraudulent claims.
October 01, 2018
Rising costs for casualty claims require a new approach for assessing severity.
September 28, 2018
Social media intelligence provides carriers with a broader picture of claims issues.
September 24, 2018
This is what happens when a family decides to burn their homes for insurance money.
September 21, 2018
Technology is providing new opportunities to serve clients before disasters strike.
September 20, 2018
Anticipating the impact of flooding and knowing what to expect in terms of losses, allows insurance agents to be proactive in serving policyholders.
September 18, 2018
A catastrophe attracts unscrupulous individuals trying to take advantage of shell-shocked and vulnerable homeowners.
September 17, 2018
In the aftermath of Hurricane Florence, carriers have a new weapon to protect against fraudulent claims.
September 17, 2018
Obtaining more data only helps insurers if they are able to translate it into actionable intelligence.
September 14, 2018
By donating just a few hours of time, 1,100 insurance professionals made a world of difference.
September 13, 2018
Parts-shifting and billing discrepancies are frequent methods of inflating claims.
September 12, 2018
Insurers should weigh the time and cost of developing systems in-house vs. purchasing an established system.
September 12, 2018
Policies determine coverage in the event of a loss. Here are five things to know about flood insurance.
September 11, 2018
Insurance claims professionals represent the company to an insured, so experience matters.
September 07, 2018
In cities and neighborhoods where residents have direct ties, they are more likely to help each other during a crisis.
September 06, 2018
Social media plays a critical role in helping employers qualify potential candidates.
September 05, 2018
A high-level understanding of your users is the first step toward transforming your digital presence.
September 05, 2018
The weftless bead design is prone to damage under certain conditions during installation.
September 03, 2018
Unique opportunities abound along the U.S.-Mexico border for individuals considering insurance or risk management as a career.
August 30, 2018
Here are five factors insurers should consider when moving toward a digital approach for claims and payments.
August 29, 2018
Business interruption insurance can be the difference between a company's survival and its demise.
August 28, 2018
Sedgwick’s president and CEO shares some of his secrets to making the right choices in business and in life.
August 27, 2018
A new report from RIMS shares some insights on cyber insurance and handling the resulting claims from an event.
August 24, 2018
Training new talent takes time and planning to give them a strong foundation.
August 23, 2018
Carriers should understand what new claims pros value in a job.
August 22, 2018
Employers and agencies are both responsible for the temporary worker’s safety and health.
August 21, 2018
Legionella can be fatal if it enters a building’s water system or other water-related areas.
August 21, 2018
Companies should not sacrifice quality control when hiring new workers.
August 17, 2018
Investigating a school-related claim is like any other type of governmental claim.
August 16, 2018
Technology is providing new ways for insurers to meet customers’ needs.
August 14, 2018
Generali Global Assistance receives 2018 ACE Trailblazer Award, presented by Claims Magazine.
August 14, 2018
The digital transformation movement affects all industries, and can mean many things to different organizations.
August 10, 2018
The concept of sophisticated simplification allows carriers to implement faster and smarter product innovations.
August 08, 2018
Poor ventilation and a build-up of toxic substances pose risks for adjusters.
August 06, 2018
Builders risk claims often include numerous complex issues.
August 03, 2018
Schools can be held responsible for what their personnel and students may do to each other.
August 02, 2018
New tariffs could increase total loss vehicle values amid already rising claim costs.
July 31, 2018
Carriers will have to implement new technology to stay ahead of the competition.
July 31, 2018
Changing processes means using new analytical methods to produce usable data.
July 27, 2018
Automating mundane, repetitive tasks can save carriers time and maximize resources.
July 26, 2018
Early examination of a claim helps avoid problems later on in the process.
July 25, 2018
Better driver analytics can reduce fraud and improve risk management.
July 25, 2018
Claims magazine recognizes two companies and their employees for outstanding service to the industry.
July 24, 2018
The ability to rent, lease or share vehicles provides carriers with opportunities to develop new products.
July 23, 2018
InsurTech options are accelerating claims methods for insurers and policyholders.
July 17, 2018
Tighter consent laws in the EU affect where and how insureds’ information can be used.
July 12, 2018
Nearly every major car manufacturer has set a deadline to produce fully autonomous cars by 2021.
July 11, 2018
GDPR will affect how insurers use social media in their investigations.
July 10, 2018
Read the fine print when purchasing coverage from foreign insurers.
July 10, 2018
Corrupt public adjuster damages homes with hammers, hoses, burning lard to balloon insurance claims.
July 09, 2018
Customer-focused portals require a new look at core systems.
From NetClaim
Choosing the right partner for claims intake is not always straightforward, but the process can be smoother if you know the right questions to ask.
From Vertafore
Don’t become a victim of outdated data as you try to close new clients. Make sure you have real-time data and lock up business at the speed your customers demand.
From PropertyCasualty360
Get expert insights from top industry leaders on how protecting and securing against cyberattacks will evolve in the future.
From RPX Insurance Services™
Along with new technology comes new risks, like patent litigation. Help your business-owner clients sleep soundly knowing they have a safety net in place!
From Vertafore
Discover how to grow and diversify your book of business by filling the protection gap.
From KPA
Unlock the secret to selling in a competitive price environment and get ahead of your peers.
From LexisNexis
New solutions can help you use police report data faster and with more precision. Learn how you can transform your business.
From RPX Insurance Services™
Patent lawsuits continue to be an expensive distraction for companies across almost any industry. Discover how you can protect your business clients in this growing area of operational risk.
From LexisNexis Risk Solutions
Discover how your organization can keep up with the evolving market, meet customer expectations, and improve profitability.
From KPA
Use this no-nonsense approach to grow your book of business and gain a competitive edge. Learn why differentiation could be your best marketing strategy.
From NAS Insurance Services
Do your clients understand the threat cybercrime poses to businesses, or do they think it’s just hype? Get the facts with this in-depth analysis.
From Vertafore
Find out if you have the right strategies in place to help you increase efficiency and productivity, and allow you to accelerate your speed of growth.
From NAS Insurance Services
Help your clients address regulatory challenges, including billing error investigations involving Medicare and Medicaid, before they become a larger issue.
From NAS Insurance Services
It can be tricky to get the right insurance coverage for A&E clients, so you need policy options with flexibility and a wide range of features. Learn more about how to cover all their bases!
From Vertafore
Stay ahead of your competitors by using a tool that allows you and your clients to quickly and easily compare different policy options.
From NAS Insurance Services
Get the facts! Allied healthcare businesses continue to grow at record pace! Are you offering the right liability coverages?
From NAS Insurance Services
If you are providing property manager or owner clients with E&O coverage, make sure you address the growing exposure of tenant discrimination.
From NAS Insurance Services
Cyber risk and data security has a spot on the agenda of every business owner and executive. Are you prepared to effectively present and sell cyber liability insurance to your clients?
From NAS Insurance Services
Review the conclusions from a comprehensive data analysis of cyber claims made in 2016 and learn how to help your clients.
From NAS Insurance Services
Take steps now to make sure your clients’ liability insurance doesn’t exclude coverage of crucial sexual misconduct and molestation risks.
As part of your digital membership, you can sign up for an unlimited number of a wide range of complimentary newsletters. Visit your My Account page to make your selections. Get the timely legal news and critical analysis you cannot afford to miss. Tailored just for you. In your inbox. Every day.
Copyright © 2018 ALM Media Properties, LLC. All Rights Reserved.
Sign In
Sign In