New risks are emerging, and the opportunities to serve customers in new ways are there for insurers bold enough and agile enough to rethink their business for this new era.

A few of the potential uses for virtual reality in the P&C insurance industry include adjuster training, underwriter education, injury rehab and loss control.

There are a wide range of new services that insurers might offer to both personal and commercial lines customers based on telematics data, like those already offered in other countries.

There are a wide range of new services that insurers might offer to both personal and commercial lines customers based on telematics data, like those already offered in other countries.

CRM capabilities are mandatory for gaining a deeper understanding of customers.

Savvy insurers are keeping their fingers on the pulse of the developments in a variety of emerging technologies.

How should insurers capitalize on the smart home trend?

How should insurers capitalize on the smart home trend?