According to one respondent to the 2019 NU/PIA Independent Agent Study, 'Increased commoditization of insurance products removes the service component' from the work of local producers. (Photo: Bigstock)
Once again, we teamed up with the National Association of Professional Insurance Agents (PIA) to develop insights into the commercial lines segment from the perspective of independent Property & Casualty insurance agents and brokers throughout the U.S.
This "Voice of the Agent" analysis forms a subset of the analysis developed by NMG Consulting as a part their annual Flaspöhler Study, used by carriers to help them best meet agents' needs.
Today, we present our second installment of that research, which appears in full in the March 2019 issue of National Underwriter Property & Casualty magazine.
See also:
- Results are in: The 2019 NU/PIA independent agent study
- 2019 survey: Independent agents say challenges persist
Carriers interested in learning more about the complete Flaspöhler Study should contact Karan Sabharwal at Karan.Sabharwal@NMG-Group.com, who is a principal of NMG Consulting.
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