Wardlaw Releases iOs App for Adjusters

Wardlaw Claims Service now offers the WCS App, a mobile tool designed to help adjusters scope losses more efficiently. Using the app, which is compatible with the Applie iPhone and iPad, adjusters can input of a variety of loss data and upload photos.

 "It is an adjuster's toolkit that fits in a pocket," says Jennifer Peranteau, Wardlaw's vice president of marketing. "[The app] is making our adjusters more efficient because they can carry less paper. The claim detail screen in the app [provides] nearly all of the printed loss report information, so they can enter loss data and photos from the site (without their computer). It can also act as a GPS so users can obtain loss locations and then map them."

Introduced at the recent PLRB/LIRB conference in Boston, the app also acts as a notepad, whereby adjusters can write loss notes, as well as take property photos, labeling and then uploading them to Wardlaw's claims handling system, Catapult™, in one step, while at a loss site. Everything completed on the phone is immediately in Catapult, so manual syncing is not required. Photos can also be saved to the iPhone/iPad camera roll for upload later, and then synced with iTunes to build photo sheets.

"The adjusters are giving us constant feedback on the app," Peranteau continued. "Because we designed it in-house, we can make updates pretty quickly. We're also in the process of constructing an Android app."  

In fact, the app has undergone another update since March. Version 1.2 of the iOS app was recently released and, users who installed a previous version can update via the Updates applet on Apple devices. Version 1.2 now includes a personal account summary and the management email button. Additionally, the file note screen has been cleaned up to make it easier to use with default values.

Adjusters already working with Wardlaw or anyone interested in installing the app, can download it at  https://itunes.apple.com/us/app/wcs/id599737660?ls=1&mt=8.