FirstBest.com now includes content about each of the company's insurance software solutions, including its underwriting workstation, agent portal, and agency connectivity solutions.

The new site also provides access to the Agent-Carrier Connection, a collaborative underwriting forum offering a library of industry articles, calendar of events, blog, and more. The news portal offers the ability to search a growing library of more than 800 resources and can be used as a central research, news, and education resource.

"We are relaunching our Web site and new collaborative forum with the goal of providing a valuable resource for our industry," says Meira Primes, vice president of marketing for FirstBest. "The Agent-Carrier Connection is intended to start a dialogue between carriers, agents, brokers, and other parties within the commercial lines insurance sector, prompted by topics ranging from underwriting best practices, Web 2.0 collaboration, and solutions to development. The forum's users can peruse areas of interest and post comments about articles. In the future, we will expand the forum's social media functions to establish communities via real-time dialogues, interaction with guest bloggers, and possibly events such as online roundtables."

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