A Florida official said her state is to use a new system permitting persons to file claims over the internet against insurers in state receivership.
The ClaimNet Web-based application was launched this month by the National Association of Insurance Commissioners making it easier to submit a claim, update it or check on its status, explained Florida Chief Financial Officer Alex Sink in a statement.
She said the program should improve services and save money in the administration of insurance company receiverships.
Ms. Sink said that her Department of Financial Services Division of Rehabilitation and Liquidation recently used the program for a company in receivership with more than 1,400 policies and that nearly half the claimants against the insurer used the program to submit claims online.
The CFO said as a fiscal watchdog she looks for savings and, "processing claims is one of the largest and costliest tasks associated with a receivership or liquidation, which can be a financial and emotional burden for consumers. With this program, we have improved the process and will have more funds to pay claims."
DFS serves as receiver of any insurance company placed into receivership in Florida. The Division of Rehabilitation and Liquidation is responsible for performing the duties of the Department of Financial Services in the department's capacity as receiver.
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