Adjusters Must Prepare for Property Loss Recovery

Although our focus is what risk managers need to do for property loss recovery, adjusters and claim operations need to prepare as well, especially in cases of Katrina-scale calamities. Preparedness includes having compelling and credible answers to the following questions:

• Do you have the staff to address an influx of property loss claims? Can you hire temps, cat adjusters, or others on short notice?
• Do you have a cat team in place?
• Do you have mobile claim units available to reach stricken areas?
• Do you have systems set up to trigger early warnings and to activate crisis response plans when large storms loom?
• Do you have adequate supplies, temporary housing, and communication infrastructures to let adjusters do their jobs of handling property losses under crisis conditions?

Use these questions as a starting point to get ready to respond quickly and effectively to property loss recovery claims.