Solving the insurance industry's turnover rate

Providing agents with a good support system, including thorough training and quality leads, can make a difference.

By Travis Batiza | August 23, 2019 at 05:00 AM

Insurance companies can tackle high turnover by taking an agent-centric approach to their fundamental operations. (Photo: ALM Archives)

A lack of adequate onboard training strategies and a resulting lack of sales are causing significant increases in insurance turnover rates.

Between 2011 and 2016, the total number of quits, layoffs and discharges within the finance and insurance industry increased by 32 percent, according to data from the Bureau of Labor and Statistics.

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