InsurTech Center

Insurance game changers to watch in 2019

As the insurance industry shifts from hypothetical what-ifs to practical use cases, carriers focus on leveraging AI, blockchain and data science to enhance capabilities.

By Frank Neugebauer | March 15, 2019 at 05:00 AM

The key to innovation in insurance is constructively evaluating current progress with tangible goals and implementation strategies. (Photo: iStock)

In 2019, we move from chess to checkers, where cerebral far-reaching strategies give way to the “here and now.” In particular, artificial intelligence (AI) and blockchain will be seen as concrete tools that satisfy what really matters: making money, saving money and delivering a superior customer experience.

This is sure to be an exciting year in insurance, as we shift our thinking . As we shift our thinking away hypothetical what-ifs to practical use cases, and from the misconception of technology as a replacement for humans, we can focus on leveraging tools such as AI, blockchain, and data science to enhance our own capabilities. Putting these innovations to work, insurance can also expect to see a new focus on the development and maturation of firms in the start-up space.

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