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Software robots can do routine data mining more efficiently, allowing humans to concentrate on more important aspects of fraud investigations. (Photo: Shutterstock)

Fraudulent insurance claims — the hits just keep on coming, with more than 60% of insurers experiencing increases in such claims between 2013 and 2016, according to research released last year by the Coalition Against Insurance Fraud. In September 2017, the Insurance Information Institute pegged the cost of fraudulent property and casualty insurance claims at $34 billion annually.


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