Thank you for sharing!

Your article was successfully shared with the contacts you provided.
Despite sunny predictions regarding the capacity of artificial intelligence to revolution insurance services, insurers remain challenged by data quality control, privacy concerns and infrastructure compatibility. (Photo: iStock)

Insurance industry leaders are convinced artificial intelligence (AI) will “revolutionize the customer experience and empower agents, brokers and employees,” according to the Technology Vision for Insurance 2017 study from Accenture.

Elana Ashanti Jefferson

Senior Editor Elana Ashanti Jefferson is a veteran journalist and communications professional. She spends time away from digital media immersed in creative endeavors and circles. To contact this editor, send email to ejefferson@alm.com.

More from this author


Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now

Copyright © 2018 ALM Media Properties, LLC. All Rights Reserved.