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Quantifying the size of the insurance industry is a tall order, but a new survey commissioned by the Association of Claims Professionals (ACP), formerly the American Association of Independent Claims Professionals, provides an interesting look at the role of independent adjusters in the claims process.

Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at pharman@alm.com

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