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Ayanna Diego looks over her living room while waiting for inspectors at her home, which was damaged by Superstorm Sandy, in the Rockaways section of New York, Thursday, Jan. 24, 2013. Not only was the basement flooded, but water leaked through the roof and damaged the higher floors as well. (AP Photo/Seth Wenig)

The software used by the Hurricane Sandy adjusters to create the estimates contributed to claims being underpaid.

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