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Allianz to pay $1.5M for denying mental health-related travel insurance claims
Because of the suit, the state’s insurance regulator ordered all travel insurers to remove mental health exclusions.
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The Comprehensive Marketing Compliance Checklist for 2024
Is your organization protected against costly Do Not Call (DNC) and Telephone Consumer Protection Act (TCPA) violations and fines? This comprehensive checklist explores key compliance areas, offering insights to mitigate risks and protect your brand reputation in 2024.
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The Enterprise Call Experience in 2023: Insurance
This report reveals the evolving landscape of insurance communication from 2023 and current trends. Explore insights on multichannel strategies, STIR/SHAKEN call authentication benefits and branded calling in order to enhance your customer experiences in 2024.
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5 Ways Agencies and Brokerages Can Use Generative AI to Drive Higher Customer Engagement
78% of consumers say they’re more likely to respond to personalized messages. And less than one-third (29%) of insurance customers are satisfied with their current providers. Download this infosheet to learn five ways agencies and brokerages can use generative AI (GAI) to drive higher customer engagement.
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