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It’s a good time for independent commercial agents—a good time, that is, for those who love navigating around some daunting obstacles: a seemingly endless soft market; the continual problems associated with attracting and retaining talent; clients with increasingly global insurance needs. The list of business challenges is both long and constantly growing.

To hear how some of the country’s top-performing independent commercial agencies are dealing with today’s tough competitive environment, we invited the three winners of the National Underwriter/American Agent & Broker Commercial Agency of the Year Awards to a roundtable in New York where they could share their insights—and some of the secrets of their continued success.

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