Web Seminars
Transform Customer Relationships with Analytics
Original Broadcast Date: Wednesday, May 18, 2011
Time: 11:00pm ET | 8:00am PT
Cost: Free
Sponsored by:
More than ever, you need to improve customer satisfaction to ignite growth and invigorate your profits. But how do you do that when you're bogged down with manual, spreadsheet processes and disconnected customer data?
This one-hour webinar will review findings from a recent survey on the presence and impact of business analytics in today’s insurance industry. You'll also:
- Learn new ways to identify and attract valuable customers.
- Discover how to improve retention and satisfaction.
- Improve marketing effectiveness and reduce program costs
Register now for the on-demand version!
Featured Speakers:
Craig Bedell
Worldwide Industry Executive, Insurance
IBM
Before joining IBM Craig Bedell spent over 30 years in the Property & Casualty market. Craig also has a strong grounding in the Life Insurance market in the areas of underwriting, claims, sales, finance and investments.
John W. DeWitt
Contributing Editor
PropertyCasualty360
Mr. DeWitt is is a contributing technology editor for Tech Decisions and National Underwriter Property & Casualty magazines. For more than 25 years, he has worked as a business strategist consultant, and writer specializing in technology, insurance, finance and more.