Web Seminars
IBM Insurance Webinar: Using Analytics to Optimize Claims
Original Broadcast Date: Wednesday, June 29, 2011
Time: 11:00am ET | 8:00am PT
Cost: Free
Sponsored by:
Register now to access the on-demand version!
Some argue that Claims is the product that insurers sell – given it’s the largest expense and has the greatest impact on customer satisfaction. As a result, how you manage the claims process is crucial to your bottom-line.
Today’s smarter insurers are using analytics to balance the claims equation of cost and customer service. In this webinar, you’ll hear how one of these companies – Infinity Insurance – is using predictive analytics to evaluate claims and reinvent the processing workflow.
In this one-hour webinar, you’ll also learn how to reduce claims costs and improve customer satisfaction with IBM Business Analytics software by:
- Handling claims based on complexity and fraud potential
- Predicting the most effective way to process claims
- Improving subrogation management
Register now for this web seminar and learn strategies to improve customer satisfaction, reduce costs and mitigate risk through better claims management.
Featured Speakers:
Craig Bedell
Worldwide Industry Executive, Insurance
IBM
Before joining IBM Craig Bedell spent over 30 years in the Property & Casualty market. Craig also has a strong grounding in the Life Insurance market in the areas of underwriting, claims, sales, finance and investments.
Bill Dibble
SVP, Claims Operations
Infinity Insurance
Bill has been in the insurance industry for 40+ years. He has held various claims positions from adjuster to manager and became the Sr V.P., National Claims in 2006.
Eric Gilkey
Editor-in-Chief
PropertyCasualty360
Infinity Insurance is part of IBM’s Smarter Planet Leadership Series, showcasing how organizations are transforming the way the world works.
