Webcasts

Upcoming Webcasts

• Software Selection: The Same But Different

  June 12, 2013 2:00 pm ET

  This webcast will touch on methodological, strategic and tactical steps that can be taken to lower risk of buying from the best sales organization, and heighten the likelihood of buying the most appropriate solution for that given insurer’s needs.

• Modernizing Claims Will Result in Better Customer Service

  June 19, 2013 2:00 pm ET

  Today’s customers are more impatient and demanding than ever before. Insurance carriers that are known for treating their customers poorly when a claim is processed will have a difficult time retaining their clientele that are looking for something more than just low price when it comes to purchasing a new policy. Being a market leader in property and casualty insurance means making claims a priority. This is not possible without a modern claims system that can improve efficiencies and saves the carrier time and money when it comes time to honoring the insurance contract. However, claims technology has often been ignored by insurers in favor of replacing other core systems, but insurers are now seeing the benefits of what newer systems, specifically with mobile capabilities, can do for the bottom line to expedite claims and improve customer satisfaction.

• Implementation: Update From the Trenches

  July 17, 2013 2:00 pm ET

  This webcast will highlight key issues to be considered and best practices to be implemented that promote successful projects, such as differentiating between programs and projects, requirements gathering, methodologies, project health checks and approaches to data conversion.

Archived Webcasts

• Driving Dynamic Distribution Channels: What’s New, What’s Hot, How Insurers will Invest in 2013

  December 04, 2012 12:00 pm ET

  In today’s world of instant communication and immediate information exchange, insurers are gaining market advantage by enhancing the connection and interactions they have with their agents, brokers, and MGAs. Strategy Meets Action will share the results of a new research study, based on a survey of Tech Decisions and PropertyCasualty360 insurance industry subscribers including insurers, agents/brokers, and MGAs in the North American P&C marketplace. Join SMA and iter8, IVANS, and Vertafore, sponsors of this Tech Decison PropertyCasualty360 webinar, for the latest on what’s really happening in distribution management.