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The independent agent channel placed 63% of the P&C insurance written in the U.S. in 2022, according to a recent report from the Big "I".

Market factors and inadequate technology are chipping away at agency profits. Here's how to get more efficient and forge better relationships with carriers.

The estimated cost to replace a departing employee is 2.5 times their salary, so showing employees you value them as individuals can make a positive impact on employee retention.

Increasing competition means agents and brokers will need to leverage new ideas and innovation to succeed.