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The explosion of social media has opened a vast new trove of information, and has created an entirely new channel of communication for insurance companies to discover fraudulent claims.

We should expect the use and perceived relevance of social media platforms as a means to understand emerging risks to increase.

Report by Aon and the American Society of Healthcare Risk Management provides predictions moving into 2015 with professional liability benchmark report

In the back office, text mining allows P&C insurers to gain a better understanding of claims operations, optimize workflows, and detect potentially fraudulent claims.

The Risk Managers educational track at this years Workers Compensation Educational Conference, held August 21-24 in Orlando, featured a number of standout sessions. Here are some highlights.

Social networking adds a new tool to the investigator's arsenal that can effectively and efficiently detect workers' compensation fraud and reduce claims costs.

The insurance industry is a true example of a knowledge industry -- largely depending on data and analytics to make informed decisions.

In a perfect world--with an economy to match--predictive analytics and modeling solutions would be all over the insurance technology landscape.