text mining

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  Pretty Little Liars

  By Christina Bramlet, PropertyCasualty360.com  |  February 25, 2013

  Social media in claims investigations is certainly not a novel idea, though its application is continually being refined.

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  Technology, Claims Segmentation Enhance Fraud Detection

  By Janine Johnson  |  December 6, 2012

  To adapt faster than the fraudsters, carriers must commit to vigilant detection at every stage of the insurance life cycle.

• Adapting Faster Than the Fraudsters

  By Janine Johnson  |  November 30, 2012

  As the fraud battlefield continues to shift, carriers must employ cutting-edge tools and make fraud fighting integral to every point in the insurance transaction.

• CAIF: Tech Propels Anti-Fraud Strategies, But Challenges Persist

  By Christina Bramlet, PropertyCasualty360.com  |  October 1, 2012

  Ninety percent of respondents in CAIF's inaugural anti-fraud tech survey are still using only basic analytic tools.

• Predictive Analytics Can End the Isolation

  By Stuart Rose  |  October 1, 2012

  When combined with robust text mining, predictive analytics can enable better fraud and claims management, as well as more effective business rules.

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  Fighting Fraud: The New Cost of Doing Business

  By Robert Regis Hyle, PropertyCasualty360.com  |  September 18, 2012

  I once asked a colleague who had worked for multiple insurers why some carriers worked hard on fighting fraud through investments in technology and Special Investigative Units, while other insurers chose to do little if anything to combat fraud.

• CAIF: Tech Propels Anti-Fraud Strategies, But Challenges Persist

  By Christina Bramlet, PropertyCasualty360.com  |  September 12, 2012

  Ninety percent of respondents in CAIF's inaugural anti-fraud tech survey are still using only basic analytic tools.

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  Preventing Fraud: Insurers Invest in Anti-Fraud Tech -- Slideshow

  By Caterina Pontoriero, PropertyCasualty360.com  |  September 11, 2012

  The Coalition Against Insurance Fraud recently conducted a study on how integral anti-fraud technology is to the insurance industry’s battle against insurance fraud.

• CAIF Survey Shows Analytics Key Weapon in Slowing Insurance Fraud

  By Staff Writer  |  September 10, 2012

  For insurers facing increased organized insurance fraud, predictive modeling and text mining will be the primary anti-fraud technology investments anticipated by insurers over the next two years. A survey by the Coalition Against Insurance Fraud (CAIF) polled 74 US insurance executives earlier this year to understand how and to what...

• Finding Profits

  By Steven M. Callahan  |  June 4, 2012

  Insurers solving the p&c industry’s return on equity challenge through claims management.

• Text Mining In the P&C Back Office

  By Karthik Balakrishnan, Janine Johnson  |  February 29, 2012

  In the back office, text mining allows P&C insurers to gain a better understanding of claims operations, optimize workflows, and detect potentially fraudulent claims.

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  Social Media Sleuthing

  By James Ruotolo  |  January 27, 2012

  Given the swell in user-generated content housed on social media sites, it is no surprise that insurance claims adjusters and fraud investigators turn to these sites when conducting investigations. Navigating the social media landscape, however, can be tricky. Here's what you need to know.

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  Innovations in Claim Fraud Detection

  By Karthik Balakrishnan, Thomas Mulvey  |  June 20, 2011

  With the fine-tuned tactics that hardcore fraudsters employ to target their victims, no carrier can afford to lack a strong, unified strategy against fraud.

• Battling Against Workers’ Compensation Fraud

  By John Swedo  |  May 1, 2011

  Workers’ compensation fraud has been a particularly troublesome area for the industry, costing insurers and employers about $6 billion a year, according to the Coalition Against Insurance Fraud.

• Claims Triage Beyond the Usual Suspects

  By Jim Haley  |  December 28, 2010

  As insurers become more familiar with the power of analytics technologies, they continue to look for new opportunities to further leverage capabilities, making claims triage a logical next step.

• Advanced Claim Analytics and Data Mining

  By Richard Della Rocca, Janine Johnson  |  September 2, 2010

  Advanced analytic technology and data-collection techniques can help an insurer settle similar claims in similar ways, leading to more adequate claim reserves, improved loss cost management, and more equitable settlements.