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By Robert Regis Hyle, PropertyCasualty360.com |
December 19, 2011
We have selected seven of our top articles that cover serious issues that insurance IT departments faced during the past 12 months and quite likely will be on the table for 2012 as well.
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By Robert Regis Hyle, PropertyCasualty360.com |
August 10, 2011
The number one request agents have made when the issue of small commercial policies comes up is to find a way to conduct the transaction in a way that’s less expensive for the agents, according to Ralph Blust, executive vice president for Willis Commercial Network.
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By Robert Regis Hyle, PropertyCasualty360.com |
April 14, 2011
Carriers and vendors have both heard enough horror stories about software implementation to chill even Steven King’s blood. Turning those stories into fairytale endings has required a better approach—from both sides—that makes vendors and carriers long-term partners.
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By Rick Gilman, APR, CMP |
June 2, 2010
The pairing of service and technology hasn't changed since that time nor, I suspect, will it ever change. What has changed is the level of technology and the intensity of customer demand and expectations.
