technology investments

• Analyst Says AIG Profit Growth May Take Hit from Costs of Technology Investments

  By Arthur D. Postal, PropertyCasualty360.com  |  April 2, 2013

  American International Group’s profit growth for next year may be less than investors expect because technology investments aimed at reducing costs of handling claims could come in higher than projected, Sterne Agee & Leach analysts say in a new report.

• R&O Wholesalers: Growth Goals

  By Shannon Frech, PropertyCasualty360.com  |  December 1, 2012

  Industry wholesalers from Burns & Wilcox, CRC Insurance and AmWINS look toward the future and weigh in on economic challenges, updated techology and acquisitions for 2013.

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  Cloud Offers Insurers More than Cost Savings

  By Anil Annadata  |  October 4, 2012

  While the cost benefits of cloud-delivered software are often written about and widely accepted, it’s the additional and new opportunities offered with the cloud—especially the indirect opportunities—that might deliver the greatest benefit to the insurance industry.

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  Customer First: Using Analytics to Understand Policyholders

  By Robert Regis Hyle, PropertyCasualty360.com  |  October 4, 2012

  The use of analytics among property & casualty insurers has slowly evolved from strictly a risk-centric approach to business to today include a focus on customer-centric data, according to Mark Breading, a partner in the research and consulting firm Strategy Meets Action (SMA) and the author of a study on...

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  Four Key Steps for Carriers to Digitally Empower Their Agents

  By Erik Sandquist  |  June 18, 2012

  Consumers’ desire to incorporate digital channels as part of their buying process is causing a shift in the role of agents and brokers, still the primary channel for insurance distribution.

• A ‘Progressive’ Approach to Selling

  By Robert Regis Hyle, PropertyCasualty360.com  |  March 15, 2012

  Progressive Insurance, which offers coverage both through its direct channel and via independent agencies, is now leveraging its technology investments in order to maximize its buyer experience—regardless of platform.

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  A 'Progressive' Approach to Selling on Multiple Platforms

  By Robert Regis Hyle, PropertyCasualty360.com  |  March 7, 2012

  Progressive Insurance, which offers coverage both through its direct channel and via independent agencies, is now leveraging its technology investments in order to maximize its buyer experience—regardless of platform.

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  Facing the Business Challenges Through IT

  By Rajesh Desingu  |  February 23, 2012

  The insurance industry in theU.S.has evolved significantly. One of the major reasons for the industry’s tremendous evolution and growth is that theU.S.is one of the most litigious countries in the world. But rapid growth hasn’t helped companies tackle the three biggest challenges facing the industry today.

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  2012 IT Investments: Looking Through a Different Lens

  By Deb Smallwood  |  January 5, 2012

  It’s that time of year for reports on IT investments in the insurance industry. As would be expected, core systems, portals, and business intelligence again rank as the top three spending initiatives.

• R&O MGAs, Wholesalers and Program Administrators: Strategic Management

  By Jennifer McCall, AA&B intern  |  December 1, 2011

  The continued soft market and economic changes are still forcing wholesalers to shift their business strategies. Read our panel’s insights on how to maintain stability, through industry specialization, training and development, investing and customer service.

• Auto Insurers’ 3Q Earnings Hit by Investments, Cats and Prior-Year Losses

  By Chad Hemenway, PropertyCasualty360.com  |  November 3, 2011

  Auto insurers Mercury General Corp., Infinity Property and Casualty Corp. and Safety Insurance Group Inc. each report drops in third-quarter income, with Los Angeles-based Mercury General posting a $3.8 million loss.

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  Automation Technology Can Successfully Transform Business

  By Clare DeNicola  |  October 20, 2011

  Insurance buyers have enjoyed a soft property-casualty market since 2007, and while there are some signs of the market hardening, most experts project that current conditions will likely continue for another two years.

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  Insurance IT Spending: Throw Out the Caution?

  By Robert Regis Hyle, PropertyCasualty360.com  |  October 17, 2011

  It’s that time of year again. Budgets are being prepared for 2012 and the infighting has begun on which department get the most attention. What we are learning is carriers may focus on different elements in spending, but virtually everything involves the use of technology.

• Wolters Kluwer Expands ERM Consulting Services To Finance, Insurance Players

  By NU Staff  |  October 13, 2011

  Wolters Kluwer Financial Services is expanding its consulting services for U.S. insurance and securities firms to help them address the challenges of enterprise-risk management (ERM).

• Wolters Kluwer Expands ERM Consulting Services to Insurance

  By Staff Writer  |  September 23, 2011

  Wolters Kluwer Financial Services announces it is expanding its consulting services for U.S. insurance and securities firms to help them address the challenges of enterprise risk management (ERM).

• Mutual Insurers Addressing Trying Challenges With Healthy Attitude

  By Mark E. Ruquet  |  September 16, 2011

  To say the past few years have been a challenge for mutual insurers would be an understatement with as they’ve dealt with an almost decade long soft market, a prolong economic downturn and record catastrophe numbers this year.