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Restaurants, bars, hotels and others are not only coming back from the pandemic but adapting in exciting new ways.

Current market forces and pandemic realities require faster adoption of new digital and AI solutions.

Consultant John Goodman shares insights on the best practices he's derived from other industries for serving insureds.

Low-code tools can build new applications 10 times faster and substantially cheaper than traditional software development methods.

While they can reduce costs and enhance the buying experience, self-serve apps have not eliminated the manual claims process.

Insurers recognize the need for innovative thinking and decisive action to become part of their core culture and business model.

While consumers are willing to reveal personal data for lower rates, their social media details are off the table.

Carriers that want to maximize their digital investment must look beyond technology and at agent priorities.