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Scott H. Smith, president of S.H. Smith & Co. Inc., offers a simple explanation for why his specialty-insurance brokerage continues to gain new clients while retaining previous ones: We make it easy to do business with us.

Scott H. Smith, president of S.H. Smith & Co. Inc., offers a simple explanation for why his specialty-insurance brokerage continues to gain new clients while retaining previous ones: We make it easy to do business with us.

Managing general agents (MGA) face the daunting technology challenge of having to act as a data go-between with all the many groups with which they have relationships—so their focus remains on the basics, not next-generation technology.

Building on a current strength, Risk Placement Services Inc. (RPS) aims to give agent and broker clients more local access to its broad array of product offerings in 2011, according to the leader of the nationwide specialty brokerage.

Lloyd's of London has joined the Retail Agent E&S Initiative--an effort to improve the electronic transfer of data from managing general agents in the United States to the London market.

Managing general agents who specialize in sports and recreation programs say the sector could be a source of new business for independent agents, who often ignore it because they fail to see its

NAPSLO is set to spend nearly half-a-million dollars communicating the value of wholesale brokers to their customers, but the process has to start in individual wholesalers' offices, with actions as

NAPSLO is set to spend nearly half-a-million dollars communicating the value of wholesale brokers to their customers, but the process has to start in individual wholesalers' offices, with actions as