rental car

• The Disasters Keep On Coming

  By Ken Brownlee, CPCU  |  August 29, 2011

  The abundance of natural disasters that have occurred over the last few years are keeping catastrophe adjusters incredibly busy. What will be next?

• Featured Fraud: Rancid Revenge

  By Catherine Couretas, PropertyCasualty360.com  |  July 22, 2011

  A woman filed a fraudulent auto claim in order to obtain a rental car for her boyfriend to use in a drive-by shooting.

• IQ: Travel forecast: Heating up

  By Staff Writer  |  March 1, 2011

  U.S. companies will spend 5 percent more on travel in 2011 than in 2010.

• 

  KPIs: Out with the Old, In with the New

  By Greg Horn  |  February 4, 2011

  In working with our insurance carriers of all tiers, many clients ask me which key performance indicators (KPIs) are the most measured in the P&C industry.

• Indirect Loss Claims: Part One

  By Ken Brownlee  |  February 2, 2011

  I often question the wisdom of claim departments that have a direct line to the auto rental companies for an assignment every time a claimant’s or insured’s damaged car has to go to the body shop for repairs.

• Indirect Loss, Infrastructure, and Accidents

  By Ken Brownlee  |  November 3, 2010

  Indirect loss is far more complex and costly than direct loss. It also carries serious ramifications for a larger number of people.

• Using High Tech to Be High Touch

  By Michael P. Voelker  |  July 12, 2010

  As the saying goes, there's only one chance to make a first impression. In the insurance business, oftentimes that chance happens when claims occur.