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Investigating, documenting and communicating insurance coverage to policyholders are just part of the claims process.

While overall losses remain manageable for most insurers, losses from natural catastrophes and civil unrest outpaced coronavirus claims.

Businesses affected by the pandemic are looking for insurance coverage wherever they can find it.

It's essential to inform clients about the dangers of ice dams, their potential liabilities, and how to prevent their formation.

Disputes are likely to increase over insurance companies requests for an Examination Under Oath for Superstorm Sandy claims and policyholders need to know that there are limits to how much information they must supply.