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By Staff Writer |
May 23, 2012
The Hanover Insurance Group, Inc., introduces a new website designed to meet the needs of its independent agent partners and their customers. The site provides its agent partners and customers with online tools, resources, and access to important information, although The Hanover currently does not offer consumers online quote capabilities....
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By Richard Roy |
September 16, 2011
Providing clients with on-demand policy and account access is key to providing customers the kind of 24/7 service they have come to expect in this age of electronic connectivity. By creating such an online connection with both personal and commercial policyholders, agents can boost customer satisfaction as well as client...
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By Paul Morrissette |
April 1, 2011
Safeguards and common sense keep agencies safe in Cyberspace
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By Sharon Baker |
September 10, 2010
Drawing on his extensive experience in both the insurance and financial services industries, Mark Saunders is helping Sun Life Financial reassess how IT can best support the organization's current and future business initiatives.
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By Michael P. Voelker |
July 12, 2010
As the saying goes, there's only one chance to make a first impression. In the insurance business, oftentimes that chance happens when claims occur.
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By James Shepherd, Dorothy Miraglia |
February 1, 2010
For most of us, understanding how to develop and promote superior benefits packages for today's age-diverse workforce is a bit like talking on the phone, texting on our PDAs, and checking e-mail on our laptops -- all at the same time.
