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By Sam Friedman |
April 26, 2012
Personal-lines insurers are locked in a never-ending battle for market share—which has only intensified over the past few years as auto and homeowner’s carriers struggled for organic growth during a down economy and depressed housing market.
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By Mark E. Ruquet |
April 5, 2012
A survey of personal-lines insurance customers indicates that insurers and agents need to focus on the younger generation of buyers to grow market share, or risk losing this generation to online-only writers.
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By Sam J. Friedman |
March 28, 2012
Deloitte Research begins a series of reports on the results of a survey of auto and homeowners' policyholders, as well as their implications for carriers looking to enhance the customer experience, improve retention and gain market share.
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By Mark E. Ruquet, PropertyCasualty360.com |
March 22, 2012
A survey of personal-lines-insurance customers indicates that insurers and agents need to focus on the younger generation of buyers to grow market share, or else they risk losing this generation to online writers.
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By Staff Writer |
December 13, 2011
An online survey finds that customers want what insurance agents have to offer when it comes to personal lines insurance, and are eager for producers to take a more active role in delivering those services.
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By Laura Mazzuca Toops, PropertyCasualty360.com |
November 2, 2011
In defiance of current property-casualty market woes, the growth and potential in the program business niche make it a "growing and vibrant" field.
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October 1, 2011
The most common costly bebefits mistakes include not employing available benefit coverage, choosing the improper coverage and putting too little in an adjustable spending account.
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By Staff Writer |
April 1, 2011
Negative effects of the social media site outweight benefits in terms of staying in touch.
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By Sandy Blunt |
March 12, 2011
What do workers' compensation payers really want in a claims system. Answers from two critical groups.
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By Susanne Sclafane, PropertyCasualty360.com |
January 10, 2011
While market conditions, the weak economy and catastrophic events were among the most frequent topics NU reporters wrote about last year, the article that clearly stood out for our readers in 2010 dealt with insurance agency service issues.