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By Scott Mampre |
March 8, 2012
In today’s environment, carriers have an opportunity to transform their business and gain competitive advantage leading into an upcoming market upturn. In a marketplace that continues to be dictated by ever-changing customer needs and their buying behaviors, success for insurers is based on their ability to create more business agility...
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By Michael P. Voelker |
December 13, 2011
With the economy impacting the operating budgets of agencies and carriers alike, CSRs are being asked to do more and do it faster—a task that requires an effective agency-carrier technology partnership.
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By Robert Regis Hyle, PropertyCasualty360.com |
November 10, 2011
Though still in the early stages of adoption, mobile technology is blossoming by the month as insurers discover better ways to connect with both business users and consumers.
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By Punit Agarwal |
March 2, 2011
The proliferation of the Internet, mobile technologies, and social networking sites has altered the purchasing behavior of customers in the insurance industry. While the agent channel continues to provide a substantive influence on the insurance application and sales process, a growing number of customers are turning to the Web to...
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By Michael A. Costonis |
February 14, 2011
Accenture’s Michael Costonis explains the work that personal lines insurers have ahead on them as aggregators gain share in the United States—a trend that has already taken hold in the United Kingdom.
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By Robert Regis Hyle, PropertyCasualty360.com |
June 23, 2010
When Apple introduced its iPhone to the world back in 2007, the technology leader opened the door to a whole new world of application development for smartphones.
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