-
By George Grieve |
February 1, 2012
It’s good to be in IT…isn’t it?
-
By Staff Writer |
November 10, 2011
Insurers that individually invested $30 million, on average, in analytics and mobile capabilities over the past three years still believe they should be doing more to win over customers, according to a survey by Accenture.
-
By Staff Writer |
November 10, 2011
While the majority of insurers (91 percent) believe future growth depends on providing a special customer experience, most insurers surveyed by Accenture do not currently see themselves as providing differentiated products and levels of service. Accenture interviewed 119 insurers for a global survey.
-
By Christopher Tidball |
October 6, 2011
In his latest Blocking & Tackling Blog, Tidball talks about how Jobs inspired us to move from ordinary to extraordinary.
-
By Paul Rolich |
September 6, 2011
Kindle’s Cloud Reader solution proves to be a winner.
-
By Mark E. Ruquet, PropertyCasualty360.com |
June 3, 2011
Managing general agents (MGA) face the daunting technology challenge of having to act as a data go-between with all the many groups with which they have relationships—so their focus remains on the basics, not next-generation technology.
-
By Michael P. Voelker |
May 23, 2011
The on-demand capabilities of cloud computing make it a compelling alternative for insurers looking to reduce costs around both applications and infrastructure. Yet concerns about security, stability, control, and other risks have caused the insurance industry to be relatively slow adopters of cloud technologies.
-
By Frank Neugebauer |
April 27, 2011
Mobile devices are gaining significant momentum as human user interface devices. The issue for me—and just about everyone else who uses full words when they type—is that getting information into those devices is very difficult.
-
By Robert Regis Hyle, PropertyCasualty360.com |
April 12, 2011
Independent insurance agents want what every consumer wants these days—one stop shopping. When agents have issues, they don’t want to call 10 different people in the carrier’s organization to get the issue resolved, explains Mike Fitzgerald, senior analyst in the insurance practice for Celent.
-
By Robert Regis Hyle, PropertyCasualty360.com |
April 11, 2011
No one likes to be singled out when bad news strikes—and goodness knows, The Hartford had enough bad news from the financial collapse of 2008—but technology observers believe being the victim of hackers is not so much an “if” proposition as a “when.”
