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By Robert Regis Hyle, PropertyCasualty360.com |
May 16, 2012
Is social media becoming passé in the insurance industry? It seems odd to some observers that the perpetually-late-to-the-party insurance industry has already got a handle on things. After all, most insurers have marketing departments on Twitter and, other than my wife, who doesn’t have a Facebook account?
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By David Port |
May 16, 2012
The fundamental challenge for insurers and their IT departments is keeping up in a world where, according to Matthew Josefowicz, managing director at Novarica, “the only constant is change.”
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By Michael P. Voelker |
May 1, 2012
From community building to claims investigation, insurers are learning to make the most of social media technology tools.
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By Staff Writer |
January 13, 2012
Oracle Insurance has introduced the latest version of its revenue-management and billing solution, a rules-based system that enables insurers to manage billing, payments and collections using a single solution.
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By Staff Writer |
January 10, 2012
Oracle Insurance introduces the latest version of its revenue management and billing solution, a rules-based system that enables insurers to manage billing, payments and collections using a single solution.
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By Christina Bramlet, PropertyCasualty360.com |
October 26, 2011
Social media usage has risen in all age groups, and the large swaths of information posted by individuals reflect preferences, lifestyles, habits, and, in some cases, neuroses. Insurers can use this mounting social data to create a real-time risk profile while shaping more effective claims and underwriting operations.
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By Christina Bramlet, PropertyCasualty360.com |
October 11, 2011
Celent presents a five-step model to help P&C insurers apply social data to optimize their claims and underwriting functions.
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By Robert Regis Hyle, PropertyCasualty360.com |
October 7, 2011
Content is coming at insurance carriers from multiple directions. It’s a combination of the old—legacy systems—and the new—social media. Carriers need to focus on workflow to keep from fumbling the data.
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By Robert Regis Hyle, PropertyCasualty360.com |
September 12, 2011
A few weeks ago in this space I wrote about the importance of protecting your brand through monitoring of social media. I pointed to a case involving Progressive Insurance and their chairman, Peter Lewis.
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By Robert Regis Hyle, PropertyCasualty360.com |
April 26, 2011
How do analysts perceive what carriers are doing to help independent agents thrive from a technology perspective? We set out to find the answers while also sharing a how-to success story from Grange Insurance.