MetLife

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  DeWitt Stern Designs Super Bowl-Related Cancellation Policy for NY Metro Area

  By Chad Hemenway, PropertyCasualty360.com  |  May 15, 2013

  Insurance brokerage DeWitt Stern has come up with a way for businesses looking for a big payday from the 2014 Super Bowl to protect expected revenues.

• FSOC to Meet; Nears Designation of Nonbank SiFi

  By Arthur D. Postal, PropertyCasualty360.com, Elizabeth D. Festa, PropertyCasualty360.com  |  April 24, 2013

  The Financial Stability Oversight Council will meet Thursday amid signs that the first designation of an insurer as systemically significant is imminent.

• Real Time Day Explores the Value of Agency/Carrier Connectivity

  By Staff Writer  |  April 5, 2013

  More than 20 webinars, panel discussions, and video interviews featuring independent agents, carriers, vendors, and technology user groups are scheduled for the second Real Time Day on Tuesday, April 9. All the sessions explore opportunities for faster and more profitable agent-carrier connectivity using Real Time tools.

• Fed Issues Final Rule for Nonbank Supervision

  By Elizabeth D. Festa  |  April 4, 2013

  The Federal Reserve Board announced its approval of a final rule that defines the terms "significant nonbank financial company" and "significant bank holding company."

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  Congressman Presses McRaith, FIO on Key IAIS Initiatives

  By Elizabeth Festa, PropertyCasualty360.com  |  March 27, 2013

  Congress is taking one of its first steps toward oversight of Federal Insurance Office activities by questioning the FIO's stance on key international insurance regulatory proposals.

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  Best and Worst P&C Insurers for Customer Experience

  By Mark Ruquet, PropertyCasualty360  |  March 20, 2013

  Fourteen insurers were among 246 companies across 19 industries ranked based on the customers' experience. Click to see the best and worst insurers for customer experience on the 2013 Tempkin Experience Ratings.

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  The World Agrees: Customer Relationship Management is Top of Mind for 2013

  By Robert Regis Hyle, PropertyCasualty360.com  |  March 5, 2013

  A wise person once interrupted one of my questions when I used the term “average insurer.” My interview subject responded that, to the best of her knowledge, there was no such thing as an “average insurer.”

• Lew Confirmation Could Clear Way for Delayed Federal Insurance Initiatives

  By Elizabeth Festa, PropertyCasualty360.com, Arthur D. Postal, PropertyCasualty360.com  |  February 28, 2013

  The confirmation of Jacob Lew as secretary of the Treasury late Wednesday clears the way for action on several insurance-related issues, including the release of a long-delayed report on insurance-regulation modernization.

• New Hires and Promotions at Ames & Gough, Hylant, Iron-Starr and More - Around the Industry

  By Staff Writer  |  February 6, 2013

  New programs from Allied World, CompleteMarket, Amerlnst Professional, Adaptick Corp. and Dual Specialty. Philadelphia Insurance Cos. named one of America's Top Workplaces. The Griffith Insurance Education Foundation named new leadership council members.

• Leonard Re-elected Chair of ACORD Board of Directors

  By Staff Writer  |  February 5, 2013

  John Leonard, president and CEO of Maine Employers Mutual Insurance Company (MEMIC) has been re-elected 2013 chair by the ACORD Board of Directors (www.acord.org). Lawrence Blakeman, an outside director, was also re-elected as the vice-chair. The announcements were made by ACORD's president and CEO Gregory A. Maciag.

• Benchmarking Group Rates Allstate at the Top of Insurers Using Social Media

  By Staff Writer  |  January 30, 2013

  Unmetric, the social media benchmarking company, releases the results of its a new report detailing which insurance companies have done the best job establishing a meaningful presence on Facebook, Twitter and YouTube. The report: “Who's Covered? Insurance Social Media Showdown," assesses more than just raw number of fans. It breaks...

• Considering the Consumer: Adjusting to New Realities of Service

  January 14, 2013

  The “Rethink Your Relationships: Listening to the Voice of the Customer” panel featured a joint appearance from both Life and P&C leaders on the issue of servicing insureds: Claire Burns, the chief customer officer at MetLife; and S. Wayne Peacock, executive vice president of member experience at USAA.

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  Consumers Rank Liberty Mutual Top Insurance TV Brand Advertiser of 2012: Slideshow

  By Laura Mazzuca Toops, PropertyCasualty360.com  |  January 4, 2013

  Ace Metrix ranking measures commercials for persuasion, relevance, information, attention.

• Industry Outlines Opposition to Global Risk Label

  By Elizabeth Festa, PropertyCasualty360.com  |  December 18, 2012

  Insurance groups and CEOs are bristling against the global designation of insurers as Global Systemically Important Insurers by the Financial Stability Board, an action expected in or near the first quarter of 2013.

• IIF: Capital Curbs on Insurers Will Add to Government Burden

  By Reuters  |  December 17, 2012

  Proposed curbs on insurers aimed at preventing a repeat of AIG's 2008 taxpayer bailout could raise the cost of insurance, making more people dependent on the state, a finance sector lobby group said.

• Allstate, Progressive and State Farm Win in Web Navigability, Firm Says

  By Anya Khalamayzer, PropertyCasualty360.com  |  December 4, 2012

  In an analysis of about a dozen U.S. insurer websites, Allstate, Progressive, and State Farm provided the most user-friendly experience for finding coverage, obtaining quotes and accessing resources, according to Corporate Insight.