-
By Melody S. Mosley |
April 24, 2012
When investigating suspected arson fraud, claims professionals use a variety of tools, including examinations under oath (EUOs), which play a key role by obtaining information that helps insurers make informed coverage decisions.
-
By Keith Pequeno |
March 29, 2012
Field inventory specialists, adjusters, and contents-valuation experts must work together to accurately assess losses and speed policyholder indemnity.
-
By John A. Postava |
February 29, 2012
Estimating and property claims software are only as effective as the adjusters employing them. Enumerating errors that result in over- and under-scoping losses and how to avoid them.
-
By Peter A. Lynch, James Whipple |
October 26, 2011
Social media has exploded in the last few years, and so too have the social networking tools for adjusters handling subrogation evaluations.
-
By Peter A. Lynch, Wayne D. Sowers |
September 29, 2011
CAT team members must receive training prior to deployment, with tools to identify and appropriately handle subrogation issues.
-
By Wayne M. Wudyka |
June 29, 2011
There is no doubt that garments and other fabric items in a home have become a large and fast-growing part of a contents claim.
-
By Kevin D. Bush, Douglas B. Fox |
June 29, 2011
In the past 10 years, more than 25 states have enacted specific builder-friendly construction defect notice and resolution statutes that may affect your subrogation claims.
-
By Michael P. Voelker |
June 10, 2011
Insurers target the needs of both mobile customers and staff in creating a mobile claims technology strategy.
-
By Daniel Torpey |
April 1, 2011
Claims professionals and risk managers alike will readily attest to the complex, sometimes frustrating nature of business interruption (BI) claims.
-
By Joe Perko |
March 23, 2010
The ability to take appropriate action based on fact rather than myth can be critical in successfully recovering damaged documents, ensuring business continuity, and controlling costs. One document recovery expert separates fact from fiction.