Laura Nettles

• Upping Your Game

  By Julie Knudson  |  December 1, 2011

  Trusted advisors face challenges, but new opportunities are worth the effort.

• R&O Consultants: Quality Control

  By Jennifer McCall, AA&B intern  |  December 1, 2011

  Industry consultants agree that investing in young talent, keeping their associates motivated and exploring the meaning of quality service are key factors in providing major payoffs for agencies. Consultants also give advice on what steps agencies should take to continue operations in a soft market.