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Riots, wildfires, cyberattacks, hurricanes and the coronavirus were at the forefront of an active year filled with insurance claims.

Most insurance consumers continue to opt for basic, standard policies from carriers already familiar to them.

There are multiple variables preventing auto insurers from offerings complete policyholder refunds.

Insurers are awash in data but only benefit from it with improved access and analytics.

As several auto insurers face lawsuits over 'inadequate' pandemic refunds, here is how various relief programs compare to one another.

The cuts will help 'create a more competitive auto insurance price,' says CEO Tom Wilson.

What area of insurance do consumers file the most grievances with: claims handling, policyholder services, or underwriting?

Lawsuits and natural disasters have brought in a new crop of general counsel in the insurance industry during the pandemic.