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By Mark E. Ruquet, PropertyCasualty360.com |
May 25, 2012
A good customer website experience can lead to increased sales and recommendations for auto insurers, but a poor website experience can drive consumers away, says a J.D. Power study.
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By Staff Writer |
May 25, 2012
The Innovation Group, a provider of business process services and software solutions to the insurance industry, releases a new version of Insurer Conversion, the conversion component for the Innovation Insurer suite.
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By Staff Writer |
May 23, 2012
Zurich Announces Excess Flood Program, Arbella Raises $20,600 for Mammograms and IBANY Awards an Outstanding Woman
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By Staff Writer |
May 21, 2012
Accenture announces the release of an enhanced version of its claims management software platform, the Accenture Claim Component, with business intelligence features to help p&c insurers process claims quickly and efficiently and improve customer satisfaction.
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By Staff Writers |
May 4, 2012
A new multi-industry push for a National Flood Insurance Program extension, the state of pricing in the industry, and more.
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By Phil Gusman, PropertyCasualty360.com |
May 3, 2012
Fewer auto-insurance consumers are shopping their coverage today, but those who do shop seem more willing to switch providers than in past years thanks to competitive quotes, says J.D. Power and Associates.
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By Michael P. Voelker |
May 1, 2012
From community building to claims investigation, insurers are learning to make the most of social media technology tools.
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By Phil Gusman, PropertyCasualty360.com |
April 30, 2012
Fewer auto-insurance consumers are shopping their coverage today, but those who do shop seem more willing to switch providers than in years past thanks to competitive quotes, according to J.D. Power and Associates.
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By Chad Hemenway, PropertyCasualty360.com |
April 25, 2012
Customer satisfaction with the auto-insurance claims experience is at its lowest level in three quarters, but consumers may have themselves to blame.
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By Chad Hemenway, PropertyCasualty360.com |
April 20, 2012
Customer satisfaction with the auto-insurance claims experience is at its lowest level in three quarters—but consumers may have themselves at least partly to blame.
