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'If you aren't trying to figure out how you can make your customer-service applications better, faster and cheaper... you will be left behind.'
The annual Agency-Insurer Connectivity Report reveals how digital initiatives can be designed for the benefit of all stakeholders.
Open insurance, while still in its infancy, will drive business revolution by promoting tech-driven collaboration and service-oriented solutions.
The American Insurance Association (AIA) has launched a web site that it says will help give property-casualty insurers the option of becoming nationally regulated. Regulation has been a hot topic
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