insurance consumers

• Analysts Look to the Future at ACORD LOMA

  By David Port  |  May 16, 2012

  The fundamental challenge for insurers and their IT departments is keeping up in a world where, according to Matthew Josefowicz, managing director at Novarica, “the only constant is change.”

• Florida Gov. Scott Signs ‘Milestone’ PIP Reform

  By Chad Hemenway, PropertyCasualty360.com  |  May 4, 2012

  Florida Gov. Rick Scott has signed what the insurance industry is calling the “most significant auto insurance law in decades.”

• FSR: FIO Should Coordinate Federal Insurance Activity to Avoid Onerous Demands

  By Arthur D. Postal, PropertyCasualty360.com  |  March 16, 2012

  The Financial Services Roundtable wants the Treasury Department to use the Federal Insurance Office to coordinate all federal-agency activities regarding insurance in order to ensure that onerous and duplicative federal intervention in the insurance business does not occur.

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  nGInsights: Social Media Unites Young Agents

  By Ryan Hanley  |  March 5, 2012

  Young agents aren’t pushing the insurance industry forward into an era of new technology. They’re pulling the old timers along, kicking and screaming.

• Gaining Insight Into the Evolving Insurance Consumer

  By Phil Gusman, PropertyCasualty360.com, Chad Hemenway, PropertyCasualty360.com  |  March 1, 2012

  Consumers today have new ways of buying and shopping for insurance, and insurers have new ways of delivering products to their customers—but do insurers truly understand what it takes to attract and retain customers in today’s market?

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  Consumer Groups Speak Their Piece on Regulation to FIO

  By Arthur D. Postal, PropertyCasualty360.com  |  January 13, 2012

  Consumer representatives to the National Association of Insurance Commissioners say in a letter to the Federal Insurance Office that effective insurance regulation requires greater transparency and substantive regulation.

• The $1 Billion Problem

  By Diana Lee  |  December 21, 2011

  Transforming Florida’s no-fault system a priority in 2012

• The Death of Agent Customer Service?

  By Bernd G. Heinze, Esq.  |  December 1, 2011

  There is a developing current of debate in today’s sale of insurance products that due to economic constraints and market dynamics, the buyers of insurance are now focused solely on price—and that customer service is a thing of the past.

• Insurance IT Innovation: What's the Big Idea?

  By Michael P. Voelker  |  October 7, 2011

  Technological innovation provides the edge to help insurers gain ground over the competition and take business to the next level.

• Cats Show Mitigation Need

  By Chris Hackett, CPCU  |  October 1, 2011

  Grants and deductions create incentives for homeowners to protect their assets