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Branded calling technology helps insurers that are struggling with low call-answer rates among customers.
Texting is quick, personal and convenient. Here's why insurance agencies should add it to their communication strategies.
Insurance carriers that answer 'no' to at least three of the questions in this article should consider pursuing large-scale reorganization.
Digitization can't occur in a vacuum. Its success hinges on an insurer's ability to harness an innovative mindset at every level of the organization.
Insurers are using these simple but powerful innovations in a new way to lower claims times and costs.
Everything works — and nothing works.
Insurance companies must understand the complex set of marketing regulations in order to avoid regulatory risk.
Insurance businesses can face regulatory risks each time they act on a lead. Here are five tips to ensure the proper compliance parameters in place.
These fundamental steps will help fashion industry clients strengthen internal controls against growing financial and legal pressures.
Sam Ford, with strategic communications firm Peppercomm, on how the insurance industry should be thinking about social media.
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